WorldPay Module version 2.0 - Support thread

[Dave G]

I started to see this same kind of problem after updating my PHP to version 5.3.xx check to see if your website/web host has done a PHP update.
I was able to fix by telling the effected web site to use PHP 5.2.xx check with your web host on how/if you can do this as a test.
I'm hoping some one will be able to adjust this plugin to work with PHP 5.3/5.4

Dave G

[RobM]

We've had problems with the PHP upgrade changing the cookies to ON, but they're currently set to OFF and we're still experiencing the same issue...

[Dave G]

We've had problems with the PHP upgrade changing the cookies to ON, but they're currently set to OFF and we're still experiencing the same issue...

Yep did the same thing and found reverting back the earlier php fixed it but this is on my system. I'm just suggesting a try it.

Dave G

[4jDesigns]

Hi all,

I have got a weird issue here...

The first transaction I make always has callback failure, but do as many as you want to straight afterwards they all go through perfectly. The site is hosted with Godaddy and I'm sure that the problem lies there. Am I correct in saying this or is it a worldpay setting or am I way off the mark.

To me it looks like worldpay and godaddy are taking to long 'shake hands' but once they do its fine... until you 'look away' for too long again.

Has anyone got a similar issue or better resolved something like this?

Don't want to be a pain, but if any knows, it quite urgent.

Thanks,
Jay

[k9dug]

Just arrived to post a similar issue to Jay..

I have the Worldpay module debug activated and Be discreet? set to False. WP set to TEST mode.

I make a test transaction and all appears to go well according to the Worldpay pages. I end up sitting at the WP Thankyou page (resultY.html) which says the transaction successful, no money chage hands etc.

I receive 5 emails for that transaction, in order of arrival here:

1. [NEW ORDER] Order Confirmation No: 10
from my Zen Cart shop. All looks OK here.

2. Callback Failure Alert From WorldPay
HTTP status: 500

3. WorldPay CARD TEST transaction confirmation: 134363xxx
Transaction details and then "The above payment has been processed." All looks OK.

4. WorldPay debug from {myshop}.com
Sent from my server: anonymous@...

5. WorldPay debug from {myshop}.com
Sent from my server: anonymous@...

The first 3 emails arrive within a minute.

The last 2 arrive 7 minutes later and are identical apart from small items such as:
4 - [authAmountString] => US$18.87
5 - [authAmountString] => US$18.87

4 - {myshop}.com/index.php?main_page=wp_callback&zenid=hlfgh17uknbo7k576bvr9i9r86
5 - {myshop}.com/index.php?main_page=wp_callback&zenid=hlfgh17uknbo7k576bvr9i9r86

4 - [amountString] => US$18.87
5 - [amountString] => US$18.87

4 - [cartID] => 05674 (values in array are as per the order)
5 - [cartID] => (values empty/0)


Order details look ok in the database (orders and worldpay_payments tables) and in the customer's order details page.

Anybody any idea as to why I am getting the 500 error?

Thanks in advance,

Gav

ZC 1.3.9

[4jDesigns]

hey Gav, who you hosted with?

If I recall (just double check), I think your 500 error may do with something regarding PHP upgrade and sessions or cookies turned to false... Just something that came to mind.

jay

[k9dug]

Jay,

sorry for the delayed response. Juggling too many things right now.

I did come across a few mentions of the effect that PHP upgrades have on Zen Cart, due to the later PHP versions having session.use_only_cookies set to off by default. This is said to be more secure, but I couldn't get callbacks to work at all, so had to switch it off after moving server. I do plan to investigate how to run Zen cart with the directive set to on, but haven't had time yet.

Hosting on a dedicated linux server, so can do what I need when I find out what to do.

I will post as I discover...

Cheers,

Gav