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  1. #1
    Join Date
    Sep 2008
    Posts
    605
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    6

    Default Re: WorldPay Module version 2.0 - Support thread

    Morning,

    Right, (note down your md5 passwords) Click the remove module on your old one, copy everything as is to your server, putting the admin files in admin and the includes in includes. Then install, fill out your passords and you will have to put a "payment response password" in no and then do it over at worldpay to make your system hacker safe.

    In all likelihood the new module will also warn you of old files on your system that are potentially vulnerable and should be removed manually (e.g. deleted)

    If you have problem then enable debug mode which will email whomever, with what worldpay is sending to your server, do not post a debug email to the forum as it contains your passwords !

    The module has been tested for 1.3.7 and above versions of ZC if it's an earlier module you may need more help, als you will have a new page under customers called WorldPay Payments, that gives you much more detail of each transaction and also of repeated cancelled transactions (which may be honest or maybe someone testing out a list of dodgy credit card numbers).

    Thank you

    Philip.

  2. #2
    Join Date
    Nov 2008
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    10
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    Default Re: WorldPay Module version 2.0 - Support thread

    Hi Philip,

    thanks for getting back...

    So, I've tried to upgrade the module following the instructions and after uploading each file and making sure each file is in the correct directory I get the modules>payment screen (screen-grab attached) where I've lost the WorldPay module and also the sideboxes...

    Help please...

    Click image for larger version. 

Name:	zen_wp.jpg 
Views:	759 
Size:	13.4 KB 
ID:	4825
    Last edited by chptif; 14 Nov 2008 at 05:12 PM. Reason: Adding screengrab

  3. #3
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: WorldPay Module version 2.0 - Support thread

    Quote Originally Posted by chptif View Post
    Hi Philip,

    thanks for getting back...

    So, I've tried to upgrade the module following the instructions and after uploading each file and making sure each file is in the correct directory I get the modules>payment screen (screen-grab attached) where I've lost the WorldPay module and also the sideboxes...

    Help please...
    Okay send me the email personally, there's an option to by my screen name and I'll sort you out, I do just have to pop out for about twenty minutes now though.

    Philip.

  4. #4
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: WorldPay Module version 2.0 - Support thread

    Quote Originally Posted by chptif View Post
    Hi Philip,

    thanks for getting back...

    So, I've tried to upgrade the module following the instructions and after uploading each file and making sure each file is in the correct directory I get the modules>payment screen (screen-grab attached) where I've lost the WorldPay module and also the sideboxes...

    Help please...

    Click image for larger version. 

Name:	zen_wp.jpg 
Views:	759 
Size:	13.4 KB 
ID:	4825
    BTW, losing side boxes is very bad, menas that you have an unsolveable error but ZC sets the error reporting to zero so you don't see it and everything stops. My bet is that there's a missing file that it is trying to call.

  5. #5
    Join Date
    Nov 2008
    Posts
    10
    Plugin Contributions
    0

    Default Re: WorldPay Module version 2.0 - Support thread

    Hi Philip,

    have installed the module properly - restored my backup this morning and tried it all again from scratch and everything looks good. Thanks for your time and help.

    DrByte, thanks for the debug tool

    C.

 

 

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