WorldPay Module version 2.0 - Support thread

[Out2lunch]

Ive been reading and reading on how to set this up, and it almost works, but im getting a callback failed message from RB Worldpay and its pulling my hair out.

Now the docs say you need to put you password into the settings, but where?????? I have put up a screenshot of my module settings with the important bits greened over.

There is also an image of the email from RBS Worldpay.

This is a new instilation of the module on a fresh install of Zencart.

Can someone please help me here, as this is the last problem before going live today.



Regards,

Rufus

[philip_clarke]

First thing to do is always to not buy anything, hit cancel when you get to worldpay to check that it is sending you back to your site.

Attached is a picture of a faked up module, and you should have payment response password, if you do not, then remove and install your module again as something is incorrect with that image since there are a lot of fields missing.

Thank you
Philip

[Out2lunch]

Thanks for that, as there are lots of boxes to fill in but nothing telling you what to put in them, I will remove it all and re-intall the modules then.

That must be the problem I guess.


Thanks for the amazingly speedy reply.

[philip_clarke]

Has it worked yet ? I reckon something went wrong with the SQL connection to the database when it was installing as each box should have a description. The number of boxes is in the PHP code, but the descriptions are in the database.

Philip.

[JasonRocket]

World pay module - 2.08
Zen cart - 1.3.8

It's the first time i've tried to install this module.


My call back has failed. I get a "NOT OK, received HTTP status: 302" error.

i used https://<wpdisplay item="MC_callback"> for the response url. (is this correct?).

Does anyone know what could be causing this.

Thanks

Jason

[philip_clarke]

Call back failed 302 means that you are being redirected to the login page (and is the most common question). What you want to do is

a) turn on debugging to see if your payment response password is being sent though (and do not post a debug to the list as it contains your private banking details)
b) check your session settings against the ones mentioned in this thread in configuration
c) https is only valid if you have a https website.

The fastest way to check if everythign is working or not is to go to worldpay and cancel a payment, that should return you to the sie with a reference number.

Philip (The module maintainer)

[nash]

hi
i am getting a callback error
followed all the threads but no joy can anybody help
email error message as follows:-


This callback failure means we were unable to pass information to your server about the following transaction:

Transaction ID: 101483626
Cart ID: 89005d8a90aece506c6e2fb55487996f
Installation ID: 235868

Error reported: Callback to http://shakeitsupplements.co.uk/inde...e2fb55487996f: NOT OK, recevied HTTP status: 404
Server Reference: mg1imscs5pa:callbackFailureEmail-887:MerchReq-496
many thanks

[philip_clarke]

A 404 error means the page is not there

http://shakeitsupplements.co.uk/inde...6e2fb55487996f is not there wher you paste it into a browser too...

So you've not installed the module correctly the same advice as above applies, turn on debugging. BTW the sturcture of your MC_callback is correct, that page should exist so worldpay is working correctly as far as the callback is concerned.

Thank you
Philip.

[nash]

hi
yes when i uploaded the module using dreamweaver it didnt copy all the files! it works now
thanks for your responce

chris

[JasonRocket]

Call back failed 302 means that you are being redirected to the login page (and is the most common question). What you want to do is

a) turn on debugging to see if your payment response password is being sent though (and do not post a debug to the list as it contains your private banking details)
b) check your session settings against the ones mentioned in this thread in configuration
c) https is only valid if you have a https website.

The fastest way to check if everythign is working or not is to go to worldpay and cancel a payment, that should return you to the sie with a reference number.

Philip (The module maintainer)

Thanks for your help. Problem is now resolved. The problem was to do with the Suhosin Check which I had not notice the large WARNING sign at the top. It's now verified and seems to working correctly.

I followed details from the below thread -
http://www.zen-cart.com/forum/showthread.php?t=110204
(which is also from you double thanks)