WorldPay Module version 2.0 - Support thread

[DarrenJ]

I'm having the same problem - although mine is a fresh install not an upgrade.

Callbacks are always failing, and the Debug Email is telling me about a password failure even though they are matching each other.

The module is telling me that session encryption is enabled, but in the two config files is is not

[Bigenuf]

I'm having the same problem - although mine is a fresh install not an upgrade.

Callbacks are always failing, and the Debug Email is telling me about a password failure even though they are matching each other.

The module is telling me that session encryption is enabled, but in the two config files is is not

This might be at the root of the problem for you. I know it has an effect on zencarts.

http://www.zen-cart.com/forum/showthread.php?p=671503

The author of that post (Philip Clarke) is also the same person who wrote the worldpay 2 module there are files in this module that should tell you if suhosin is installed and active on your server. There should also be some documentation in this thread and the documentation in the module docs folder.

[DarrenJ]

Thanks, the suoshin was enabled and I've managed to get this sorted via the methods in the link, however still getting password failure

[DarrenJ]

I appear to have solved it.

I'm setting up Zen Cart in Worldpay on a new installation.
I've tried a former installation which I use for something else and is already active and its work no problem.

Anyone know why this would be, as far as I can tell there is no difference between the Activated and non Activated installations, especially as I'm using testMode transactions??!

[DarrenJ]

Edit this post, no longer relevant

[DarrenJ]

OK, last reply from me on this which may help anyone else who's getting password failure from Worldpay

I contacted Worldpay about this and they found that the "Invisible auth password" had a password set, despite there being no evidence of one in the Installation settings.

Suggest if anyone is having the same problem, try clearing this field again or contacting RBS support to clear it for you.

[Ooba_Scott]

Hi Darren,

Congrats on figuring out and fixing the problem! Glad you shared your answer, as im sure it will help more people out!