WorldPay Module version 2.0 - Support thread

[Ooba_Scott]

Hi Guys,

Just to let people know that worldpay are updating their services once again ...... it will affect the test mode as of 2 days ago (3rd feb), and will be affecting live mode from the 17th feb.

Below is the text from the service update we received:-

"CHANGES THAT MAY AFFECT PAYMENTS - UPDATE

Dear Customer,

On Wednesday 17th February 2010, we will be making an essential technical change that could affect your ability to accept payments. Please ask your Technical Staff to review the following information as soon as possible to ensure your service operates without disruption. (Please note that this work was originally planned for 25th November but had to be rescheduled.)

On 17th February 2010, we will be changing the IP address range for the payments tokens that you send to the RBS WorldPay payment service.

There are no changes to the URLs you use for this service and the current URLs remain valid. However, if your firewalls require definition of our IP addresses please note that the range of addresses we use will be changing (to 155.136.16.0/24). These changes were enforced in the Test Environment on Wednesday 3rd February (affecting merchants who are testing) and will be enforced in the live Production Environment on 17th February.

Please ask your Technical staff to review our Technical FAQ as soon as possible and, if necessary, make these changes to your system's configuration settings. This is important because if your system does require definition of our IP addresses and you don’t make necessary changes, your ability to accept payments will be affected.

Technical Information - how do I know if I am affected?

To test whether you need to make any changes before we change to the new IP range (155.136.16.0/24), you should try to access a URL directly via an IP address for the host from your servers that communicates with our services. For example, http://155.136.16.19/paymentService_v1.dtd and http://155.136.16.33/paymentService_v1.dtd should both return an ‘XML DTD’ file. If this works, your system should be fine and will require no further changes in advance of this change. If an ‘XML DTD’ is not returned, please follow the advice in the Technical FAQ as soon as possible.

Thanks for your support "

As far as i can tell this shouldnt affect us zenners ....... but please correct me if i am wrong :)

[nescaya]

I have had a perfectly (well almost) functioning site with the wp 2.01. for 4 months. Recently I have found my overseas customers are electing to pay with Paypal rather than wp. Wondering why I went to test the site. In test mode wp accepts dollars and yen, in live mode it says the currency is unsupported and only seems to be accepting pounds sterling. Does anyone know if wp have made changes to this effect or why this might be happening.
Thanks for any help.

[FEQ]

If you are having problems with your display of callback pages from world pay using Zen cart 1.38a and the excellent Worlpay Module 2.10 (displays as 2.09 in ZenCart admin) ....

My Shop header was being overwritten by the contents of the callback making it look very messy.

The solution: check the contents of you header template, located in store/includes/templates/YOUR STORE TEMPLATE/common/tpl_header.php

If there is no whitespace between an opening and closing div this will muck up the worldpay callback.

ie <div id="navMainSearch"></div> needs to be
<div id="navMainSearch"> </div>
I know whitespace shouldn't make any difference, but it does. Worlpay's servers don't see the </div> without a space and insert <div id="navMainSearch" /> into your callback page instead, which mucks up the order of the closing divs.

This took me two weeks to work out. Shop now works perfectly.