WorldPay Module version 2.0 - Support thread

[lee_whitehead]

Hi peeps,

I have looked through this thread over a few days and can't seem to find what I am looking for. I have also been back and forth with Worldpay support team and they have been helpful, but the issue isnt solved.

Basically, I have the whole site ready to go, the worldpay integration works well, payments go through, orders added back into zen cart admin area, emails all go out, but... the callback is apparently working fine, worldpay guys say its fine, but there is apparently some problem on zen side displaying the page that says: thanks for your order, etc...

the rest of the callback part works fine, I have my header, navigation, footer, links, images, etc... except there is a big main body blank area that says nothing.

any ideas?

thanks in advance

[suekay]

Hi peeps,

I have looked through this thread over a few days and can't seem to find what I am looking for. I have also been back and forth with Worldpay support team and they have been helpful, but the issue isnt solved.

Basically, I have the whole site ready to go, the worldpay integration works well, payments go through, orders added back into zen cart admin area, emails all go out, but... the callback is apparently working fine, worldpay guys say its fine, but there is apparently some problem on zen side displaying the page that says: thanks for your order, etc...

the rest of the callback part works fine, I have my header, navigation, footer, links, images, etc... except there is a big main body blank area that says nothing.

any ideas?

thanks in advance

I had a blank page when I'd changed a line of code by hand instead of upgrading - all I can say is double and triple check you have all the files uploaded.

[lee_whitehead]

I had a blank page when I'd changed a line of code by hand instead of upgrading - all I can say is double and triple check you have all the files uploaded.

Hi Suekay,

I can actually view the success page separately through manually typing a link to it, so I know its there, just cant tell why its not showing up?

this is the only thing stopping the site from going live :-(

[suekay]

Hi Suekay,

I can actually view the success page separately through manually typing a link to it, so I know its there, just cant tell why its not showing up?

this is the only thing stopping the site from going live :-(

Anoth thing that I learnt whilst installing mine was to wait. I had mine in test mode, then changed to live, but it didn;t work. I had to wait for the WPay system to update and after a couple of days it started working by itself. Sorry I can't offer you any better advise.

[twdhosting]

I'm using Worldpay and everything is working fine except for one thing...

Has anyone managed to get ecommerce tracking to work?????

I am using Google Analytics ecommerce tracking and this relies on some code on the checkout_success page to grab the customers order details and send it to Google. Because Worldpay "grabs" the ZenCart page this isn't working...

It's really frustrating as it's the last piece of the jigsaw to get the site working perfectly....

Thanks

[webchills]

the rest of the callback part works fine, I have my header, navigation, footer, links, images, etc... except there is a big main body blank area that says nothing.

Did you find a solution for this?

[FEQ]

Did you find a solution for this?

Hi Webchills,

Maybe a long bow here, but I had hassles with the callback page. Turned out that the Worldpay servers had a problem parsing if your callback page had divs that DIDN'T have whitespace between tags.

ie <this div><didn;t work>

<this div> <did work>

When I manually inserted whitespace between the divs my callback page went from looking like a dog's dinner to perfect display.

[webchills]

Hi Webchills,
Maybe a long bow here, but I had hassles with the callback page. Turned out that the Worldpay servers had a problem parsing if your callback page had divs that DIDN'T have whitespace between tags.
ie <this div><didn;t work>
<this div> <did work>
When I manually inserted whitespace between the divs my callback page went from looking like a dog's dinner to perfect display.

Thanks! I finally found the <div>.
I saw your posting some pages before but did not find any suspicious divs.
Turned out that there was a

<div class="clearBoth"></div>

in my header.
Bye bye dog' s dinner :-)

[Out2lunch]

Thanks! I finally found the <div>.
I saw your posting some pages before but did not find any suspicious divs.
Turned out that there was a

<div class="clearBoth"></div>

in my header.
Bye bye dog' s dinner :-)

What is the page that you edit the DIV's on mate????

[shalesey]

Thanks! I finally found the <div>.
I saw your posting some pages before but did not find any suspicious divs.
Turned out that there was a

<div class="clearBoth"></div>

in my header.
Bye bye dog' s dinner :-)

Can you explain this at all a bit better? I removed that div but it made no change.