Results 1 to 4 of 4
  1. #1
    Join Date
    May 2006
    Location
    Scotland
    Posts
    198
    Plugin Contributions
    0

    Default Cannot create new user account

    New customers don't seem to be able to register their details at our store http://www.kentmusictechnology.co.uk

    A pop up error message says that errors have been created in the processing of your form, please make following corrections *

    All the required fields are filled in, so I don;t understand how to fix this

  2. #2
    Join Date
    May 2006
    Location
    Scotland
    Posts
    198
    Plugin Contributions
    0

    Default Re: Cannot create new user account

    I got this sorted by going into configuration > minimum values and setting 'company' to 0

  3. #3
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: Cannot create new user account

    Thanks for the followup on why your customers couldn't register.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
    Join Date
    Dec 2004
    Posts
    31
    Plugin Contributions
    0

    Default Re: Cannot create new user account

    Is this a bug? I had upgraded a client's zen install to the latest a few weeks ago and they have possibly lost sales due to people not being able to create an account due to them not entering a company name at account creation. We've only picked it up now, not that I'm complaining (though my client obviously is concerned).

    Shouldn't setting a field as non mandatory override whatever the minimum setting for that field? That's what I would assume as good behaviour... or is there very good reason for this? zen dev always seems to have their heads screwed on straight, hence I thought I'd ask...

 

 

Similar Threads

  1. Cannot create new account
    By ErrorNine in forum General Questions
    Replies: 2
    Last Post: 22 Jun 2009, 08:23 PM
  2. Cannot Create a New Customer Account
    By Manor in forum General Questions
    Replies: 7
    Last Post: 11 Jun 2008, 06:48 PM
  3. User Cannot Create Account. HELP!
    By yxw168 in forum General Questions
    Replies: 3
    Last Post: 19 Feb 2007, 08:24 PM
  4. Cannot create a new account
    By jdl in forum Upgrading from 1.3.x to 1.3.9
    Replies: 3
    Last Post: 28 Nov 2006, 06:52 AM
  5. Cannot create new user accounts
    By mortt in forum General Questions
    Replies: 3
    Last Post: 16 Sep 2006, 02:17 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg