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  1. #1
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    Default Re: Moved from subfolder to domain, but not working

    Everything is in the right place, but accesses to the subdirectories where the stylesheet and template images are located are generating "403 Forbidden" messages.

    Quickest way to deal with this is to talk to your webhost who should be able to see why.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  2. #2
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    Default Re: Moved from subfolder to domain, but not working

    Detailed info here.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
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    Default Re: Moved from subfolder to domain, but not working

    Quote Originally Posted by kuroi View Post
    Everything is in the right place, but accesses to the subdirectories where the stylesheet and template images are located are generating "403 Forbidden" messages.

    Quickest way to deal with this is to talk to your webhost who should be able to see why.
    Can you confirm these are the right file paths to those locations:

    /includes/templates/custom/images
    /includes/templates/custom/css

    Thank you.

  4. #4
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    Default Re: Moved from subfolder to domain, but not working

    A full example would be
    PHP Code:
    http://bluehotaru.com/includes/templates/custom/css/stylesheet.css 
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  5. #5
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    Default Re: Moved from subfolder to domain, but not working

    Quote Originally Posted by kuroi View Post
    A full example would be
    PHP Code:
    http://bluehotaru.com/includes/templates/custom/css/stylesheet.css 
    Thank you. I'll see what my hosting company says and hope they can fix it.

  6. #6
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    Default Re: Moved from subfolder to domain, but not working

    Problem solved.

    My hosting company looked into the settings for this folder, and while most of them appear to be correct, the permissions for my /includes folder were listed as 744, they said if I set them to 755 it will work.

    Can someone verify that 755 is the correct security setting for this folder and these files?

    This tutorial on setting permissions does not seem to include this folder and these files: https://www.zen-cart.com/tutorials/index.php?article=9

    Thank you.

  7. #7
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    Default Re: Moved from subfolder to domain, but not working

    755 would be normal, but whether it is correct would depend upon your hosts security arrangements. Since they are telling you it is correct, it sounds unlikely that they would have anything in place to make it not so.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  8. #8
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    Default Re: Moved from subfolder to domain, but not working

    Quote Originally Posted by kuroi View Post
    755 would be normal, but whether it is correct would depend upon your hosts security arrangements. Since they are telling you it is correct, it sounds unlikely that they would have anything in place to make it not so.
    Ok. Thank you again kuroi for all your help.

 

 

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