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  1. #1
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    Nov 2008
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    help question Customer Comment in orders not working.. Help?

    Hello

    I've looked for an answer to this question but I can't seem to find anything.

    Any help would be greatly appreciated.

    My problem is when customers place an order with my site... Every order says that there are 'customer comments' yet I can't see any or even know how to read them.

    Lucky for me I got in touch with these customers & no one sent any comments with their orders.. So why is this happening & how do I fix the problem of having a yellow button next to every order even though there are no comments.

    Thank you for your time
    Alexandra

  2. #2
    Join Date
    Nov 2008
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    Default Re: Customer Comment in orders not working.. Help?

    Can no one help me?

  3. #3
    Join Date
    Jan 2006
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    Default Re: Customer Comment in orders not working.. Help?

    I would login to your Database using phpAdmin and take a look in the Order Status History table and see what comments if any are showing up in there for each order ?
    Various Zen cart sites !

  4. #4
    Join Date
    Nov 2008
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    Default Re: Customer Comment in orders not working.. Help?

    We are having the same problem here with our site.
    Please if anyone has the answer - please share.
    Thanks!

 

 

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