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  1. #1
    Join Date
    Oct 2008
    Posts
    31
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    Default Ordering and CC Processing Problem

    Not sure if this should be posted here or in the Payment section, but does anybody have any experience setting up payments and orders thru Authorize.net.

    I am having an issue that everytime I get to the final confirmation screen for the order and I press the confirm button it comes back "There has been an error processing your credit card. Please try again." I am being told that the Authorize.net side of things is set up with no problems, but I should not be getting this error.

    The CC I used is good, the Zen is set up appropriately to communicate with Authorize.net.

    The site is http://shop.metime.com

    if someone has run into this or has any suggestions on what I should do to try and get this working it would be much appreciated.

    Thanks

  2. #2
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Ordering and CC Processing Problem

    make sure you have the right transaction id and key

    you may have to update them at authnet and then put the new ones n your mod
    Zen cart PCI compliant Hosting

  3. #3
    Join Date
    Oct 2008
    Posts
    31
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    0

    Default Re: Ordering and CC Processing Problem

    Authorize.net assures me that the transactions are going through smoothly on their end, but Zen Cart repeatedly tells me that their is an error processing the credit card. Could this be something on Zen Car's setup or the SSL cert. I am at a loss for why this is occuring.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Ordering and CC Processing Problem

    Are you using the AIM mod? If not, switch to it, as it's more advanced, is more reliable, and has better error handling.

    Also, you can enable debug-log-to-file in the module's settings. When you do that, do a transaction and then look in the /cache/ folder for the log file, and post its contents here. (The logs never contain any CC numbers)
    .

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