Changing FROM ADDRESS in emails

[alexwoolfson]

Dr. Byte, thank you for your response.

I can see the logic there, but in order to it to integrate seamlessly with my osTicket set up, I would need to have the actual FROM: address be the customer's email address. (As it is now, osTicket is sending out it's autoresponses with the Support Ticket number to my store's email address...)

Is there a way for me to change this so that the FROM address is actually the customer's email?

Thank you very much for your help!

Alex

[alexwoolfson]

So, I'm still trying with this. I tried to add this block of code

            $from_email_address = ($from_email_address) ? $from_email_address : (in_array($module, array('contact_us',  'tell_a_friend')) ? $from_email_address : EMAIL_FROM);

at line 223 of functions_email.php.

And moved this block of code:

            $mail->From     = $from_email_address;

right under it.

But nothing changed. Does anyone have an ideas as to how to make this work?

[DrByte]

Try setting Admin->Configuration->Email options->Emails must send from known domain ... to No ... and pray that your server doesn't require that setting to be on.

[alexwoolfson]

Well, heck, that seems to have done the trick! It's now working! Thank you, DrByte!

So... about this prayer thing... do I need to worry that I'm violating my webhost's Terms of Service by doing this? Or was I just praying that it would work?

[DrByte]

That setting is normally intended to help minimize the risk of your outbound emails being seen as spam and thus getting dumped into a blackhole instead of ever getting delivered.
In your case, time will tell.

[hara]

Try setting Admin->Configuration->Email options->Emails must send from known domain ... to No ... and pray that your server doesn't require that setting to be on.

Thank you DrByte!