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  1. #1
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    Default shipping tax problem (URGENT!!!)

    Ok here is the issue, I just ran a test on the site I am working on, www.store.ashleys-giftbaskets.com

    The tax should be based on shipping address, but isn't

    for instance, the product is made in indiana, and a guy out of state purchases the product, but has it shipped to another place in indiana. That product should be taxed but isn't.

    all settings in my admin>configuration>mystore are correct
    basis of product tax is set to shipping
    basis of shipping tax is set to shipping

    Help me out here, as this seems to be the last Issue I have before the store goes live.

  2. #2
    Join Date
    Oct 2008
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    Hornell, NY
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    Default Re: shipping tax problem (URGENT!!!)

    Quote Originally Posted by leavellwd View Post
    Ok here is the issue, I just ran a test on the site I am working on, www.store.ashleys-giftbaskets.com

    The tax should be based on shipping address, but isn't

    for instance, the product is made in indiana, and a guy out of state purchases the product, but has it shipped to another place in indiana. That product should be taxed but isn't.

    all settings in my admin>configuration>mystore are correct
    basis of product tax is set to shipping
    basis of shipping tax is set to shipping

    Help me out here, as this seems to be the last Issue I have before the store goes live.
    Have you set up the Zone Definitions? Tax Zones? Tax Rates? Tax Classes?

    Also what payment gate way you go through? have you also set up the tax to be based on shipping address?


    Another thing not related, but, just some helpful criticisim. Your website URL is kinda long

  3. #3
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    Default Re: shipping tax problem (URGENT!!!)

    Indiana Tax zone has been setup.

    If a customer in Indiana ships to another place in Indiana tax shows up.

    If the same customer in Indiana ships out of state, tax is not calculated (as it shouldn't be)

    the problem is when a customer who's billing address wants the product shipped to another person in Indiana, the person doesn't get taxed.

    (as for the address, I am only the developer, they are the ones who want that address)

    We are Using the Secure pay module
    Last edited by leavellwd; 18 Nov 2008 at 10:53 PM.

  4. #4
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    Oct 2008
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    Default Re: shipping tax problem (URGENT!!!)

    Quote Originally Posted by leavellwd View Post
    Indiana Tax zone has been setup.

    If a customer in Indiana ships to another place in Indiana tax shows up.

    If the same customer in Indiana ships out of state, tax is not calculated (as it shouldn't be)

    the problem is when a customer who's billing address wants the product shipped to another person in Indiana, the person doesn't get taxed.

    (as for the address, I am only the developer, they are the ones who want that address)

    We are Using the Secure pay module

    hmm not familiar with secure pay. The taxes should be working, stick around maybe one of the devs will check in

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: shipping tax problem (URGENT!!!)

    Did you check your configuration settings in the Configuration ... My Store ...
    Basis of Product Tax
    On what basis is Product Tax calculated. Options are
    Shipping - Based on customers Shipping Address
    Billing Based on customers Billing address
    Store - Based on Store address if Billing/Shipping Zone equals Store zone

    Shipping
    Billing
    Store
    Basis of Shipping Tax
    On what basis is Shipping Tax calculated. Options are
    Shipping - Based on customers Shipping Address
    Billing Based on customers Billing address
    Store - Based on Store address if Billing/Shipping Zone equals Store zone - Can be overriden by correctly written Shipping Module

    Shipping
    Billing
    Store
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  6. #6
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    Default Re: shipping tax problem (URGENT!!!)

    Quote Originally Posted by Ajeh View Post
    Did you check your configuration settings in the Configuration ... My Store ...
    Settings are set to shipping on both

  7. #7
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    Default Re: shipping tax problem (URGENT!!!)

    problem is fixed, however now i am having a problem with sales tax displaying.

    basically my tax is being added right but shows tax: $0.00

 

 

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