Payment pending error with free product

[DannyMoorjani]

I've got a new installation of ZenCart 1.3.8a and have a problem getting the vouchers to work.

I've created a voucher with 100% discount for a downloadable product which registers fine on the payment page showing the amount due as $0.00. However, after confirming the free purchase, the transaction is in limbo with the message "Downloads are not available until payment has been confirmed".

I'm not sure what needs to be done. Any suggestions for a workaround?

URL: http://power-one.org/zencart/index.p...&products_id=7

Voucher: PICK-ME-UP

Thanks
Danny

[DrByte]

When you view the order in the admin, what "status" is the order set to?
And which payment-method does the admin show was used to pay for the order? And what order-status is *that* payment module's settings configured to? (By default it needs to be set to Processing or higher)

[DannyMoorjani]

Under Admin>Customers>Orders the status is showing as Pending

The payment method shown is GV/DC

With regards to the payment modules, I have Paypal Express Checkout as well as PayPal Website Payments Standard. They both workfine with transaction in excess of $0.00 The modules are set at "Processing".

I found that I had left the Admin>Config>GV Coupons>Default Order Status to the default value. Changing it to Processing cleared up the problem immediately.

Great support form here.

Danny Moorjani
www.power-one.org