My Coupons Not Working

[kinembe]

well i make a coupon attempting to offer 10% off, but the coupon created offer $10 off and i don't know why.

also, when redeeming the coupon it shows a green box saying 'Congratulations you have redeemed the Discount Coupon', but there is no discount made to the price.

any help?

[kinembe]

c'mon, nobody with any input for this problem??

[kinembe]

So...the experts are stumped?

[Kim]

With no real details or a URL - anyone would just be guessing...

[kinembe]

well, the best details i can give are that when i make a coupon, i add the % after the number but when i confirm and create the coupon, the % is gone and there is a $.

and, when redeeming the coupon it shows a green box saying 'Congratulations you have redeemed the Discount Coupon', but the price does not change from the original price...the discount is not applied.

the URL is...
http://www.poxnorarunestore.com

thanks in advance for any advice.

[kinembe]

so nobody has seen this problem before? any advice on where else to look for help?