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  1. #1
    Join Date
    Oct 2008
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    red flag Major Error Occurring. Is There a Fix

    Can someone please help me! I'm having an issue when someone signs up for an account.

    They fill out the account creation form, but when they hit submit, shows a white screen and the page does not load. The visitor has to hit refresh in order to get back to the site pages, but their account is created successfully. Is this something with a php error in the processing of an account creation?

    I have an SSL that toggles on and off during the account creation procedure but this was working fine before and now it is not. Does anyone have any knowledge of this occuring and how I might be able to fix it.

    http://shop.metime.com

    Even if someone could point me in the direction of the php page that handles the account creation processing so I might be able to compare the version against a backup to see if something might have been altered that is causing this would be most appreciated.

    Thanks a lot!
    Last edited by spiralmedia; 21 Nov 2008 at 02:14 PM. Reason: additional info

 

 

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