Redirect loop error

[diane22]

I installed the GeoTrust SSL sidebox mod, and it worked if using 'www', but not without the 'www'. So in cPanel, I redirected the non-www site to the www site. Then I got a Firefox "Redirect Loop" error (below). So I deleted that redirect from cPanel, but the error remains. Any suggestions??


Redirect Loop
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.

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[diane22]

help!!!

[Website Rob]

I installed the GeoTrust SSL sidebox mod, and it worked if using 'www', but not without the 'www'.

What worked, the link to to GeoTrust or the link to somewhere on your site?

Always best to provide a URL see we can see what you see and provide better answers.