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  1. #1
    Join Date
    Oct 2006
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    United Kingdom
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    Default SPAM from ‘Contact Us’ form, even though form is removed

    Over the last few weeks I have been getting more and more spam from the form on the ‘contact us’ page.

    Yesterday, I decided to remove the form, and leave the ‘contact us’ page with just the company email address.

    BUT I am still receiving emails as though they are being sent form the ‘contact us’ form – its as thought the form has been cloned.

    The ‘from’ IP addresses are often different, as are the SPAM messages themselves

    Anything else I can do to stop this and should I be worried?

    Thanks

  2. #2
    Join Date
    Apr 2004
    Location
    UK
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    Default Re: SPAM from ‘Contact Us’ form, even though form is removed

    Install Captcha Mod from url below..
    http://www.zen-cart.com/index.php?ma...roducts_id=551

  3. #3
    Join Date
    Oct 2008
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    141
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    Default Re: SPAM from ‘Contact Us’ form, even though form is removed

    Quote Originally Posted by Beer_man View Post
    Over the last few weeks I have been getting more and more spam from the form on the ‘contact us’ page.

    Yesterday, I decided to remove the form, and leave the ‘contact us’ page with just the company email address.

    BUT I am still receiving emails as though they are being sent form the ‘contact us’ form – its as thought the form has been cloned.

    The ‘from’ IP addresses are often different, as are the SPAM messages themselves

    Anything else I can do to stop this and should I be worried?

    Thanks
    The spammer (probably only one, even though he's using several IP addresses) isn't using your form, which is why you're still getting spam even though you've removed it. He's using his own version of your form, identical to the one he's used to spam hundreds of other sites with the same form, and what you're getting is the submitted output from the form. Once you've got your head round that distinction, dealing with it becomes easy - because a genuine visitor can't access the form, as it isn't physically there for him to fill in, any form responses you get must be spam. So, set your mail server to automatically dump any form responses you get. Then, track down your spammer and cut off both his hands, because he's probably the same who's been spamming me!

  4. #4
    Join Date
    Oct 2006
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    Default Re: SPAM from ‘Contact Us’ form, even though form is removed

    Thanks Both

    Im going to loose the email address used in the contact us form

    Thanks

  5. #5
    Join Date
    Nov 2008
    Location
    Texas
    Posts
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    1

    Default Re: SPAM from ‘Contact Us’ form, even though form is removed

    Quote Originally Posted by Beer_man View Post
    BUT I am still receiving emails as though they are being sent form the ‘contact us’ form – its as thought the form has been cloned.
    travellers is right that you're not really getting spam through your Web site form, you're just seeing the output from the form. I often refer to this as "direct posting." At some point a spam bot indexed your form page and just kept the link that's part of the action="" attribute in the <form> element. As long as the form-to-email script in that page still exists, future bots can just blow by your form and go straight to the page that does all the work, and spam you that much faster. (Isn't that nice?)

    Since you've already dumped the form itself (and if you want to keep that email address instead of losing it), another way to handle this would be to also delete the script or page that actually processes your old Contact Us form. For most contact forms, the form-to-email scripting can usually be found in the thank you page for the form. Unfortunately I'm still pretty new to Zen Cart so I don't know where to direct you specifically.

    Maybe someone else can help with where to locate and delete the script or page that processes Contact us forms?

  6. #6
    Join Date
    Oct 2006
    Posts
    5,477
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    Default Re: SPAM from ‘Contact Us’ form, even though form is removed

    just go to includes/modules/pages/ delete or rename the folder contact_us, this page will be no longer accessible.
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

 

 

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