Digital Downloads

[mkyle]

Hi,

firstly apologies if this has been asked before but I could not find the answer. I have setup up a store for digital downloads. Currently the store allows you to download the file after payment from the order confirmation page after clicking on return to merchant from paypal (can this be automated - e.g after paypal payment made if goes back to the confirmation page automatically). Can this be changed to send a email with the link to download to the customer?

Thanks, Martin

[DrByte]

Currently the store allows you to download the file after payment from the order confirmation page after clicking on return to merchant from paypal (can this be automated - e.g after paypal payment made if goes back to the confirmation page automatically).

You can configure your PayPal settings in your PayPal account at paypal.com to enable auto-return. This only works if the customer has a PayPal account. If they don't, they'll have to click a button to return to the store. This is because PayPal asks them whether they want to create a PayPal account to make their next purchase easier. Until the customer responds, the page just sits there waiting for a click.

Can this be changed to send a email with the link to download to the customer?

When the payment is completed and accepted by your store after PayPal's server has successfully talked to your server to release the order, your store will automatically send the customer an email enumerating their order contents. In that email is a link to the customer's My Account area where their order history is visible. Inside each order is a link to all the downloads on that order.

[mkyle]

Hi,

thanks for the info. I have another question. Some of my downloads can only be bought in USA, Canada, Japan, Korea, China, Hong Kong & Taiwan (including ). Any other countries need to be linked to an external record company website. Is it possible to do this?

Thanks, Martin

[DrByte]

There is no built-in restriction to prevent buyers from shopping based on geographic zone.
To accomplish what you're asking for will require custom coding to enforce the restrictions and to do the required redirections.

You can set your store to only allow customers to register if they're from certain countries by deleting the "forbidden" countries from your database. But that means the customers whom you want to redirect won't even be able to register on your site, and thus you won't be able to know who they are or market to them. If that's what you want to do, simply go to Admin->Locations/Taxes->Countries, and remove all the countries to which you're not able to sell. This is a permanent destructive action.

[AndyII]

What about this,
In a digital store, is it possible and if so, how
to allow downloads outside the download directory.
I have several stores and some products are identical but are duplicated for each store, taking up disk space that really isn't necessary..

[DrByte]

If you want Zen Cart to serve up the files and control secured access to them, they need to be stored within the prescribed folder structure.
You can list the same filename on more than one product's attribute details if needed.

If you want to serve files from another location, you can hand out direct links to the downloadable files, or write custom code to handle delivering them via another method.

[METV]

Did you ever find a solution for controlling sales so orders can't be completed for countries you are not authorized to sell in. We have the same issue (big issue!) because we cannot by license agreements download video products into certain countries. This is product by product.

[Ajeh]

Do you want to prevent sales to the shipping address on ALL products or just SOME products?

For ALL Products you can create a Zone for where you allow shipping and add the Zone to the shipping module ...

For Downloads, you would need to add the Zone to the payment modules ...

For SOME products, you need to get creative ...

One method is to make customers login to add to cart and then block products based on address to not allow adding to the cart ...

This would take some customizing but it can be done ...