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  1. #1
    Join Date
    Jan 2007
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    Default Over Selling Stock

    I have recently had a problem where a customer purchased more quantity of an item than was shown in stock.

    I have already got stock > allow checkout set to false, but I think I know where the problem lies.

    If I have 5 items in stock, and a customer adds 6 to their basket, then it will correctly say insufficient stock. However, these items have a text box for the customer to specify their requirements, so if they add the item 6 times with different text on each, it will allow them to continue. I presume ZC treats them as different items because of the attributes, and as the quantities are not deducted until checkout is completed, it will not see a problem. On completion of checkout, the quantity will be reduced to -1 and thus not allow any more to be ordered after this.

    Is there any way to stop this happening, or is this something I will just have to be aware of.

    Thanks

  2. #2
    Join Date
    Jun 2003
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    Default Re: Over Selling Stock

    Is there any way to stop this happening, or is this something I will just have to be aware of.
    You will just need to be aware for now.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jan 2007
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    Default Re: Over Selling Stock

    Thanks Kim, I thought that was the case, but I just wanted to check.

 

 

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