Someone please help me... USPS

[ShopShogun]

I am running a webstore that currently uses USPS. I have tried everything and there are a few issues that I can not resolve and both are hurting my business extremely. The first is that I can not offer first class shipping overseas. Even when I turn it on the module it doesn't seem to work. I also got this message today from a customer (Who lives in NYC, I havent had any issues in the states until this), which was odd because I haven't had any problems with any sort of regions etc :

Not Available At This Time

Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements.

I am pretty new at installing this.

here is my store shopshogun.com

[dbltoe]

without going through all the version, server, etc info questions that come to mind, how's about just removing and reinstalling the USPS shipping module? There have been recent changes to the connection.

[ShopShogun]

without going through all the version, server, etc info questions that come to mind, how's about just removing and reinstalling the USPS shipping module? There have been recent changes to the connection.

Could you please point me in the direction of where I could find it? Thank you so much.

[dbltoe]

yoursite.com/admin
login, go to modules > > Shipping.
Remove and reinstall USPS Module

[ShopShogun]

I did as directed and that seemed to solve the problem. Thank you!

[ShopShogun]

Now I am getting this from customers:
"Not Available At This Time
Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements"

we just launched a huge new item today, and all these errors are hurting us. I have never even set zones for my stuff

[dbltoe]

If you entered a zone in the new USPS setup, it will only ship to that zone.

[ShopShogun]

If you entered a zone in the new USPS setup, it will only ship to that zone.

I have not, in fact I don't even know how to get into "zones" I just keep getting emails from customers not being able to order, just got one this morning from RI. We are based in CT of course we ship to RI! Thanks for helping me, any ideas?

[dbltoe]

a link?

[ShopShogun]

a link?

www.shopshogun.com