Extra shipping charge appearing on Paypal login page

[Sparrowhawk]

Hi,

I have a cart set up for a client and we are all good to go except that I cannot get the right shipping values to appear on Paypal (using IPN). No matter what value the order is, Paypal always displays an additional £1.50 when we arrive at Paypal's login page.

The correct postage is calculated in Zen, and the value shown in Paypal is the correct order value including Zen postage. But beneath that is always £1.50 as an additional postage charge.

We are using Zones based shipping, all other shipping modules have been removed. The Zones Shipping settings are:

Zone Based Rates

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
0

Skip Countries, use a comma separated list of the two character ISO country codes


Zone 1 Countries
GB

Zone 1 Shipping Table
0.1:1.7, 0.25:1.95, 0.5:2.5, 0.75:2.95, 1:3.5, 1.5:5, 10000:7

Zone 1 Handling Fee
0

Zone 2 Countries
AD,AL,AM,AT,AZ,BE,BA,BG,BY,HR,CY,CZ,DK,EE,FI,FO,FR,DE,GE,GI,GL,GR,HU,IS,IE,IT,KZ,KG,LV,LI,LT,LU,ME,MK,MT,MD,MC,NL,NO,PL,PT,RO,RU,SM,CS,SK,SI,ES,SE,TJ,TR,TM,CH,UA,UZ,VA

Zone 2 Shipping Table
0.1:1.9, 0.25:2.7, 0.5:3.95, 1:6.45, 1.5:8.95, 10000:10.95

Zone 2 Handling Fee
0

Zone 3 Countries
00

Zone 3 Shipping Table
0.1:2.2, 0.25:3.75, 0.5:5.95, 1:8.5, 1.5:13.5, 10000:15

Zone 3 Handling Fee
0

Hopefully it's something really simple that I have simply missed and somebody can identify it from the details above?

Alternatively, might there be a setting in the client's Paypal account adding this value in?

Many Thanks

[DrByte]

Alternatively, might there be a setting in the client's Paypal account adding this value in?

Yes, that's likely the problem. Go to your PayPal account and turn off all shipping calculations.

[Sparrowhawk]

Thanks! Despite their protestations to the contrary, it turned out that they did in fact have that charge in Paypal! It's now sorted.