Have you asked your hosting company what the server is reporting as the cause of the database being inaccessible?
Have you asked your hosting company what the server is reporting as the cause of the database being inaccessible?
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i submitted a support ticket at my host at the same time as i started this thread, and got the following response:
however, even after these changes were made, i'm still not able to export email addresses or send a newsletter.Hi,
We checked your issue,there is limit in database connections in shared servers.
This server had low configuration.We increase the maxconnections in mysql server.Your website will work without database issues.
Thanks.
any other ideas here of what might be causing the hang?
zencart installation is at http://oyinhandmade.com/shop
Maybe try this? http://www.zen-cart.com/forum/showthread.php?t=101799
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
this was it, this was it, this was it!
thank you so much for posting the fix!
zencart installation is at http://oyinhandmade.com/shop