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  1. #1
    Join Date
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    Default Order Status question.

    I changed the "delivered" to "shipped" on my order status page, and updated the status to shipped, but when I try to make an invoice or packing slip it still states the order as "processing". Why is this?

  2. #2
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    Default Re: Order Status question.

    I found in the admin/modules/payment modules where you can set the order status.

    I was hoping that I could update that status from the main page of the admin so that when I printed the packing slip to include in the package that it would show "shipped" instead of "processing".

  3. #3
    Join Date
    Jan 2004
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    Default Re: Order Status question.

    Quote Originally Posted by MamaT View Post
    I changed the "delivered" to "shipped" on my order status page
    Okay, that's where you change the name of the status options.

    Quote Originally Posted by MamaT View Post
    I found in the admin/modules/payment modules where you can set the order status.
    That only changes the status that the order is INITIALLY set to when the payment module is done with it.

    Quote Originally Posted by MamaT View Post
    and updated the status to shipped, but when I try to make an invoice or packing slip it still states the order as "processing". Why is this?
    Quote Originally Posted by MamaT View Post
    I was hoping that I could update that status from the main page of the admin so that when I printed the packing slip to include in the package that it would show "shipped" instead of "processing".
    The packing slip only shows the first order-status entry, since that first status also includes any comments that the customer made when they placed the order.
    Any updates or additional comments added are not printed on the packing slip.
    .

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  4. #4
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    Default Re: Order Status question.

    Thank you DrByte!

    I wonder, do most people include a packing slip, or an invoice in with the order?

  5. #5
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: Order Status question.

    I think a packing slip should be included. Cuts down on the "hey, this isn't what I ordered" emails.

    All our sales are paid for by CC on the site, so there would be no reason to send an invoice.

  6. #6
    Join Date
    Feb 2007
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    Default Re: Order Status question.

    Where do I go in my Zen Cart Admin to add different messages to my Order Status?

    I have done this to one of my sites and forgot how it was done.

    I want to have
    pending,
    processing,
    update,
    shipped,
    refunded

    I can't remember where I add the extra ones at.

    Thank You.

  7. #7
    Join Date
    Jun 2003
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    Default Re: Order Status question.

    Admin> Localization
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
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    Default Re: Order Status question.

    That is where it was!

    Thanks A Million!!!

 

 

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