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  1. #1
    Join Date
    Nov 2008
    Location
    New Jersey, USA
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    red flag Customer Order Screen is empty when using Paypal

    On my store, when a customer places an Order and pays with Paypal the order is not recorded on the 'Customers -> Orders" screen. On the other hand, when a Customer places an Order and pays with a Money Order this Order is displayed on the 'Customer -> Orders" screen.

    What can I do so that All orders are displayed in this screen?

    Thanks for for Help.
    StoneColdInc
    DT

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
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    Default Re: Customer Order Screen is empty when using Paypal

    Those are classic symptoms of the PayPal server being unable to talk to your server in order to store the order.
    http://www.zen-cart.com/wiki/index.php/PayPal
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Nov 2008
    Location
    New Jersey, USA
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    red flag Re: Customer Order Screen is empty when using Paypal

    Thanks for your Response DrByte, I reviewed all the steps posted and all were confirmed. In addition I called GoDaddy to confirm that both Ports are Open and are BiDirectional. And still having the same problem.

    Any other ideas? Thanks for your help.

  4. #4
    Join Date
    Jan 2004
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    279

    Default Re: Customer Order Screen is empty when using Paypal

    Quote Originally Posted by stonecoldinc View Post
    In addition I called GoDaddy ...
    You didn't mention that initially.

    Something else to look at: http://www.zen-cart.com/forum/announ...php?f=128&a=10
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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