usps shipping does not work today Dec 8

08 Dec 2008, 16:37

#1

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Join Date:: May 2006
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usps shipping does not work today Dec 8

Suddenly today the site will not correctly verify addresses (including my store return address) that are known to be good. Is anyone else having problems with this?

The click'nship module is working fine, this is a problem on the USPS side.

08 Dec 2008, 16:41

#2

anita

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Re: usps shipping does not work today Dec 8

I'm having trouble too. This is the message that my zencart is showing during checkout:
We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

It happens with every zip code I've tried.

08 Dec 2008, 16:44

#3

tomarriola

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Join Date:: Oct 2004
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Re: usps shipping does not work today Dec 8

There is a big lag when checking out which goes away when usps is turned off.

With usps turned on--At the end of a long lag there is a message about a failure to get usps rates.

Obviously there is an issue at the moment. Anyone know an answer besides waiting?

Tom

08 Dec 2008, 16:45

#4

anita

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Re: usps shipping does not work today Dec 8

Does anyone know of a place to check to see if the USPS site is having problems?

08 Dec 2008, 16:48

#5

ts232

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Re: usps shipping does not work today Dec 8

USPS :censored: System wide crash 2.5 weeks before christmas??? Unbelievable.

For now I have enabled free shipping rather than risk losing customers. But there is still a long ttime out session while it tries to look up the zip code. I'm disabling USPS altogether until they get this matter fixed.

08 Dec 2008, 16:50

#6

tomarriola

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Re: usps shipping does not work today Dec 8

Shipping rates started again. This may be an issue to keep an eye on today though

Tom

08 Dec 2008, 16:52

#7

kmbaum

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Join Date:: Dec 2008
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Re: usps shipping does not work today Dec 8

I am also seeing a problem with the USPS shipping rates. It seems to me that the USPS server is down. If I try to ping production.shippingapis.com (the USPS shipping api server), I get no response. Is anyone getting any response from the USPS apis?

08 Dec 2008, 17:02

#8

abcisme

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Join Date:: Jun 2006
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Re: usps shipping does not work today Dec 8

Well, thank goodness it's not just me! I switched servers recently and I thought it was something to do with that.. I was going nuts trying to figure out what was going on! Grr.

08 Dec 2008, 17:07

#9

bodini

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Re: usps shipping does not work today Dec 8

Mine is broken too. :no::cry:

08 Dec 2008, 17:12

#10

tomarriola

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Re: usps shipping does not work today Dec 8

Its really intermittent. It mostly is failing to work.

Usps gave us a similar gift last Christmas by changing their api without notice.

Tom

08 Dec 2008, 17:15

#11

impdesigns

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Re: usps shipping does not work today Dec 8

None of our stores are working either. Is this a USPS shipping module issue or a USPS API issue?

08 Dec 2008, 17:20

#12

canton

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Join Date:: Jan 2007
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Re: usps shipping does not work today Dec 8

Same here. cannot ping production.shippingapis.com

Neither of my zencart sites can fulfill orders.

08 Dec 2008, 17:25

#13

kmbaum

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Join Date:: Dec 2008
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Re: usps shipping does not work today Dec 8

It seems to me that the USPS servers are down.

Until this is working again, I have deactivated the USPS shipping module and implemented a flat rate shipping special. I'm probably losing money on shipping but at least I can accept orders during this busy holiday season time.

08 Dec 2008, 17:31

#14

groovyfish

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Re: usps shipping does not work today Dec 8

I just called USPS Internet Customer Care Center 800-344-7779 and there is a message that they are aware of the issues and it will be corrected by the end of the business day.

08 Dec 2008, 18:23

#15

gtcman

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Re: usps shipping does not work today Dec 8

thanks for that info...mine is down too.

08 Dec 2008, 18:28

#16

kiddo

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Join Date:: Jul 2006
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Re: usps shipping does not work today Dec 8

Great way to start a Monday...

Out here too.

08 Dec 2008, 19:16

#17

gsdeniro

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Re: usps shipping does not work today Dec 8

I'm out too!!! No USPS rates whatsoever, Express, Priority, etc. Customers are calling complaining about the high UPS rates offered for very small lightweight items, and why we don't offer Post Office delivery.

08 Dec 2008, 19:20

#18

paperthreads

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Join Date:: Sep 2006
Posts:: 142
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Re: usps shipping does not work today Dec 8

How do you disable USPS, but still get the cart to charge the correct amount of postage?

08 Dec 2008, 19:24

#19

mxmerch

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Re: usps shipping does not work today Dec 8

for the record - not working for me either...the day one of my artists comes out with a new record....darn the karma....WHAT DID I DO?!?!?!? :P

08 Dec 2008, 19:34

#20

kiddo

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Re: usps shipping does not work today Dec 8

I've just set my sites to flat domestic and flat international rates for now until USPS gets their issues solved. Will probably lose money on shipping, but am at least still able to do business.