Canada Post Letter Rates

[Royal]

Hello Shanon,

I notice something. Can you change Large Envelope to Lettermail_1. Reason for that is. It has the same height as your Lettermail_0.

Lettermail_0

Lettermail_1

[shanonf]

Thanks Royal,

I have made that change and tried it again. Nope, still 6.54 to ship an envelope.

Thanks!

Shanon

[dal2009]

The problem maybe this:

You have to change "Large Envelope" at Canada Post to say maybe"Lettermail_Large"

Remember it has to start with letter mail.

Going by the example you show for your product size its to large for your Lettermail package on the CP server , then it looks for the next size up which says Large Envelope, so it sends as a parcel.

Try that and let us know.

Edited: Opps, just read Royals reply, so my info seems to be the same, sorry.

[dal2009]

Shganon,

Canada Post goes by Cubic weight I believe like most couriers.

Try making an Lettermail_2 with smaller sizes, and make your test product smaller.

Right now, going by Cubic weight your product is to large for your envelope.

[Royal]

Hello Shanon,

Your test item measurement:
30.50 cm L x 22.90 cm W x 2 cm H.

Your Lettermail_0:
30.50 cm L x 22.90 cm x 2 cm H

The measurements are the same.

Change your test item to:
28 cm L x 18 cm W x 1 cm H


Great eyesite dal2009.

I hope that works

[shanonf]

Thanks for all the help and ideas, but it still doesn't work.

I changed the test product to 28 x 18 x 1 and added a Lettermail_2 with smaller dimensions, but my product still shows up at 6.54 to ship as a parcel.

Maybe I should wipe everything at the sellonline server and start again?

Thanks again!

Shanon