Hello Royal,

All of the support on this forum is absolutely wonderful. I had a problem in that letter mail stopped showing up as an option. I read through this and another thread and confirmed that everything was set up as it should be. It turned out that deleting a box I had recently set up got my letter mail quotes back again.

I had set up a bubble mailer 20 x 10 x 5. For some reason Canada Post started using that for all of my letter mail items (at a cost of about $5.00 instead of 54¢). I deleted it and my problem.

I noticed that in one of your screenshots you have a bubble mailer set up of similar size. So, it hasn't caused a conflict for you?