Gift certificate redemption code

[Ajeh]

When sending Gift Certificates, try:

Configuration ... E-Mail Options ... and set to true the:

Send Copy of Admin GV Mail Emails To - Status
Send copy of Admin GV Mail Status
0= off 1= on

Then, make sure that you have set the Email address for:

Send Copy of Customer Admin GV Mail Emails To
Send copy of Admin GV Mail emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2>

Next, you need to fix a typo in the file:
/admin/gv_mail.php

and anywhere you see:
_DISCOUNT_COUPON_

change to read:
_GV_

[Nuttshell]

Is there a way to delete a gift certificate that has paid for and then the customer was refunded for the gift certificate?

Also, is there a way to get the Gift Certificate FAQ to appear on the home page before a Gift Certificate is purchased? The Gift Certificate FAQ shows up when the customer logs in but I was curious how to get the Gift Certificate FAQ to show up for everyone. It only seems to appear for a customer who has purchased a Gift Certificate.

[Ajeh]

If you have the Modules ... Order Totals ... Gift Certificates ot_gv installed then it should show the link in the Information box ...

If you have a GV to cancel because it was used in some other manner ... you could go to phpMyAdmin and in the table:
coupon_gv_queue

and mark the GV for the field:
release_flag

with a Y so that it is no longer showing ...

[Nuttshell]

I have ot_gv installed but I didn't see it.

Where is myphpadmin?

[Nuttshell]

Sorry, ignore that last part regarding phpMyAdmin. Brain fart.

[Ajeh]

phpMyAdmin should be available through your Control Panel with your domain that you have with your host ...

If you have trouble finding it, contact your hosting provider for further help ...

[countrycharm]

Hi Linda hope you are having a great weekend. I have a question for you. How can I stop a customer from using 2 coupons at the sometime. I mean if they have a Gift certificate and a coupon promo code is there a way to keep them from using both on the same order. I had one do that today unfortunately I loss money.
Thanks for your reply.

[Ajeh]

How do you lose money? The Gift Certificate is cash ... so it is like I have:

Order for $100.00 ...
I use 10% off on a Coupon ...
I use $25 in GVs (that is cash) ...
I use $65 in PayPal ...

I got the whole $90.00 ...