The code for your live help would be wherever it was added.... templates/your_template/sideboxes ? Maybe... Maybe in a defined sidebox?
~Melanie
The code for your live help would be wherever it was added.... templates/your_template/sideboxes ? Maybe... Maybe in a defined sidebox?
~Melanie
PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
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I am not good at this and very confused. I feel very stupid at this point. Please be patient with me.
This code is to be placed somewhere in one of my templates folder/sideboxes.
<a href="http://link.com/" target="_blank"><img src="//www.link.com/image.gif" border="0" alt=""></a>
Looks like I need something for link and image? link = www.burnerbooks. image = ?
Kim
Last edited by kburner; 10 Sep 2009 at 10:04 PM.
Have a link to your site?
This <a href="http://link.com/" target="_blank"><img src="//www.link.com/image.gif" border="0" alt=""></a> is a template to solve the issue once you find the code =-)
~Melanie
PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
**I answer questions in the forum, private messages are not conducive to a helpful community.
www.burnerbooks.com
Works well in FF...problem is IE once you login.
Thanks- Kim
Ok, in your admin under Tools >> Define Pages Editor look for blanksidebox in the dropdown
Change this
to thisCode:<div id="craftysyntax"> <script type="text/javascript" src="http://burnerbooks.com/livehelp/livehelp_js.php?eo=1&department=1&serversession=1&pingtimes=15&secure=Y"></script> <br><font style="font-family: verdana, helvetica, sans-serif; font-size: 7px; color: #000000;"></font> <a href="http://www.craftysyntax.com" alt="Crafty Syntax Live Help" target="_blank" style="font-family: verdana, helvetica, sans-serif; font-size: 10px; color: #11498e; text-decoration: none; font-weight: none;"></a> </div>
~MelanieCode:<div id="craftysyntax"> <script type="text/javascript" src="https://burnerbooks.com/livehelp/livehelp_js.php?eo=1&department=1&serversession=1&pingtimes=15&secure=Y"></script> <br><font style="font-family: verdana, helvetica, sans-serif; font-size: 7px; color: #000000;"></font> <a href="http://www.craftysyntax.com" alt="Crafty Syntax Live Help" target="_blank" style="font-family: verdana, helvetica, sans-serif; font-size: 10px; color: #11498e; text-decoration: none; font-weight: none;"></a> </div>
PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
**I answer questions in the forum, private messages are not conducive to a helpful community.
Hi Melanie,
I went into includes/templates/temp/sideboxes/tpl_blanksidebox.php. I could not find drop down in define pages editor. I found code, changed it and now have strange pic/icon inside box. I am saying no when asked if want secure/nonsecure when I refresh.
Do you know how to turn off newsletter sidebox while logged in? Maybe that would help...at least get rid of message....
Kim
Find this
and change to thisCode:<!-- BEGIN: Constant Contact Square Email List Button --> <div align="center"> <table width="100" border="0" cellpadding="0" cellspacing="0"> <tr> <td><img src="http://img.constantcontact.com/ui/images/visitor/bevel_tl_ltblue.gif" width="6" height="6" alt=""></td> <td background="http://img.constantcontact.com/ui/images/visitor/bevel_bg_top_ltblue.gif"> </td> <td><img src="http://img.constantcontact.com/ui/images/visitor/bevel_tr_ltblue.gif" width="6" height="6" alt=""></td> </tr> <tr> <td background="http://img.constantcontact.com/ui/images/visitor/bevel_bg_left_ltblue.gif" width="6"></td> <td bgcolor="#0099ff" align="center" style="padding:10px;"><a href="http://visitor.constantcontact.com/d.jsp?m=1102615818858&p=oi" target="_blank" style="text-decoration:none; font-weight: bold; font-family:Georgia; font-size:13px; color:#000000;" width="188">Join Our Mailing List</a></td> <td background="http://img.constantcontact.com/ui/images/visitor/bevel_bg_right_ltblue.gif" width="6"></td> </tr> <tr> <td background="http://img.constantcontact.com/ui/images/visitor/bevel_bg_left_blue.gif"></td> <td bgcolor="#003399"align="right"><div style="margin-top:2"><a href="http://visitor.constantcontact.com/d.jsp?m=1102615818858&p=oi" target="_blank" style="text-decoration:none; font-weight:bold; font-family:Verdana; font-size:10px; color:#ffffff;">» Sign up Now</a></div></td> <td background="http://img.constantcontact.com/ui/images/visitor/bevel_bg_right_blue.gif"></td> </tr> <tr> <td><img src="http://img.constantcontact.com/ui/images/visitor/bevel_bl_blue.gif" width="6" height="6" alt=""></td> <td background="http://img.constantcontact.com/ui/images/visitor/bevel_bg_bottom_blue.gif"> </td> <td><img src="http://img.constantcontact.com/ui/images/visitor/bevel_br_blue.gif" width="6" height="6" alt=""></td> </tr> </table> </div> <!-- END: Constant Contact Square Email List Button --> <!-- BEGIN: SafeSubscribe --> <div align="center" style="padding-top:5px;"> <a href="http://www.constantcontact.com/safesubscribe.jsp" target="_blank"><img src="http://img.constantcontact.com/ui/images1/safe_subscribe_logo.gif" border="0" width="168" height="14" alt=""/></a> </div> <!-- END: SafeSubscribe -->
~MelanieCode:<!-- BEGIN: Constant Contact Square Email List Button --> <div align="center"> <table width="100" border="0" cellpadding="0" cellspacing="0"> <tr> <td><img src="//img.constantcontact.com/ui/images/visitor/bevel_tl_ltblue.gif" width="6" height="6" alt=""></td> <td background="//img.constantcontact.com/ui/images/visitor/bevel_bg_top_ltblue.gif"> </td> <td><img src="//img.constantcontact.com/ui/images/visitor/bevel_tr_ltblue.gif" width="6" height="6" alt=""></td> </tr> <tr> <td background="//img.constantcontact.com/ui/images/visitor/bevel_bg_left_ltblue.gif" width="6"></td> <td bgcolor="#0099ff" align="center" style="padding:10px;"><a href="http://visitor.constantcontact.com/d.jsp?m=1102615818858&p=oi" target="_blank" style="text-decoration:none; font-weight: bold; font-family:Georgia; font-size:13px; color:#000000;" width="188">Join Our Mailing List</a></td> <td background="//img.constantcontact.com/ui/images/visitor/bevel_bg_right_ltblue.gif" width="6"></td> </tr> <tr> <td background="//img.constantcontact.com/ui/images/visitor/bevel_bg_left_blue.gif"></td> <td bgcolor="#003399"align="right"><div style="margin-top:2"><a href="http://visitor.constantcontact.com/d.jsp?m=1102615818858&p=oi" target="_blank" style="text-decoration:none; font-weight:bold; font-family:Verdana; font-size:10px; color:#ffffff;">» Sign up Now</a></div></td> <td background="//img.constantcontact.com/ui/images/visitor/bevel_bg_right_blue.gif"></td> </tr> <tr> <td><img src="//img.constantcontact.com/ui/images/visitor/bevel_bl_blue.gif" width="6" height="6" alt=""></td> <td background="//img.constantcontact.com/ui/images/visitor/bevel_bg_bottom_blue.gif"> </td> <td><img src="//img.constantcontact.com/ui/images/visitor/bevel_br_blue.gif" width="6" height="6" alt=""></td> </tr> </table> </div> <!-- END: Constant Contact Square Email List Button --> <!-- BEGIN: SafeSubscribe --> <div align="center" style="padding-top:5px;"> <a href="//www.constantcontact.com/safesubscribe.jsp" target="_blank"><img src="//img.constantcontact.com/ui/images1/safe_subscribe_logo.gif" border="0" width="168" height="14" alt=""/></a> </div> <!-- END: SafeSubscribe -->
PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
**I answer questions in the forum, private messages are not conducive to a helpful community.