CAPTCHA Image will not load after moving to another server - anyone know why??

[touchclothing]

so if you go to my site http://www.maximhy.com/index.php?mai...create_account
and go to the bottom of the page and look at the Verification code the image will not load. I just moved servers and it worked on my old server. This is the add on that I am using http://www.zen-cart.com/index.php?ma...roducts_id=551


any ideas?

[colemanpa]

You said it was a add-on and you moved files, you should make sure that the image file and all the files for that add-on were installed (moved)and that all the file permissions are correct, ie... image files need different permissions then normal files.

pete

[touchclothing]

Yea I went over all of that and still nothing.

[tony_sar]

have you used debug script that comes with captcha to see what might be wrong ?

is GD compiled into your PHP on new server ? debug script will gives you all the info needed .

[touchclothing]

What do you mean Debugger how do I use that?

[touchclothing]

here is the debug http://www.maximhy.com/captcha_debug.php
and here is the test http://www.maximhy.com/captcha_test.php

the image does not want to work.

[touchclothing]

Any ideas

[tony_sar]

sorry .. im out of ideas.. after searching through this site and using the google for this problem , there seems to be many who installed this mod had the same problem , although they have fixed the problem but no one seems to replied back with their solution.

looking at your debug .. you have Correct GD installed . this mode is not specific to any php version .. so all i can think of is that during move from one server to other , one file left behind. or corrupted.

what happens if you just reinstall the files ( not sql patch ) .. ?

[davewest]

Any ideas

I'm not sure what version your running, but this is the version I'm running and making comparisons with.
v 2.8 28.04.2007 6:12

You have something going on with the class file. It's creating an input tag instead of a image tag for the redrew button. You may want to compare it with a clean copy.

Check the file permission of both the font folder and files, almost looks like it's not finding or reading the fonts.

Most of the problems with a lack of image showing is some setting with the server or .htaccess file. That's why it's hard to come up with a answer, it's not always the mod...

This is how your page is reading in FF3.0.4...

<img id="captcha-img" src="http://www.maximhy.com/captcha_img.php?zenid=-----&rand=0.223592001230175309" alt="Enable this picture" title=" Enable this picture " width="240" height="50" />
<input type="image" src="includes/templates/notus/buttons/english/button_redraw.gif" alt="Redraw Capture Image" title=" Redraw Capture Image " onclick="document.getElementById('captcha-img').src='http://www.maximhy.com/captcha_img.php?zenid=-----&rand='+Math.random();return false;"  />

When right clicking the image I see this... 0px × 0px (scaled to 240px × 50px) for a size.

This is how mine reads...

<img id="captcha-img" src="https://www.warehousetoyou.net/captcha_img.php?zenid=---&amp;rand=0.880209001230174997" alt="Enable this picture" title=" Enable this picture " height="50" width="240">
<img src="includes/templates/my_site/buttons/english/button_redraw.gif" alt="Redraw Capture Image" title=" Redraw Capture Image " onclick="document.getElementById('captcha-img').src='https://www.warehousetoyou.net/captcha_img.php?zenid=----&amp;rand='+Math.random();return false;" height="15" width="43">

I put the debug and test back up on my site if you want to compare.. If you do compare, I'm using two fonts and nose. I'll remove the two files after next week for I don't keep them on my live site.