Details of Gift Certificates Purchased but not Sent?

[donplay]

Hi,

How can I see the details on Gift Certificates that have been purchased but not sent yet? The store owner would like to be able to know the details are for each GC redemption code (balance, redemption, etc).

thanks,
Don

[Ajeh]

If someone buys a Gift Certificate, either it is immediately available to the customer or it is placed in a Queue and has to be released by the Admin first ...

[Mustang394]

But that doesn't answer the question, how can we see the status of the gift certificate?

How do we know the system actually issued it? I can't tell if it was actually issued or not. If they email it to someone else I can see it. As I did when I was testing but I could not see it in admin until I did that.

[Ajeh]

I buy $100 of Gift Certificates ...

Either:
1 I get it immediately credited to my GV Balance

2 The Gift Certificate is placed in the GV Queue for release by the Admin

Next, once the money is in my GV Balance, until I send it to someone, it just remains as a balance ...

When I send it to someone, the Admin has in the Configuration ... Emails ... two places for copies of the GV Emails to be sent to an Admin email address ...

Also, to see balances, go to the Customers ... Customers ... listing and you will see any existing Balances if there are som ...

[Mustang394]

Thanks Ajeh,

I see under the customer balance now, apparently the gift part in the model is case sensitive. They are all working now. And I can see the balnce under the customers name.

Keith

[Ajeh]

Thanks for the update ...

The Gift Certificate Balances will only show on the Customers listing after there is at least one to display ... otherwise the GV column is not there on the listing ...