Add Customers from admin addon

[MaureenT]

Do you mean that you've already asked your host if PHP 5 can be installed? It wouldn't be surprising if they said no. Hosts generally won't do things like that unless they want to. If they insist on sticking with PHP 4, there's really nothing you can do except switch to a host that uses PHP 5.

[SalonRoyalty]

No, I mean I've already switched to 5 before you did. If you had looked at my earlier post you would have seen that I already said that!

I just changed my PHP from 4 to 5 and now I don't get the error but now nothing happens. Just seems to process for a bit then brings me right back to the same page.

[mprough]

No, I mean I've already switched to 5 before you did. If you had looked at my earlier post you would have seen that I already said that!

Does it say PHP 5.X in your Zen Cart... I am showing PHP 5.2.6... in the header response, BUT this can be overridden by Xhandlers and such.

~Melanie

[SalonRoyalty]

Good question...but yes it does. 5.2.6

[mprough]

I would say ask your web host is they have blocked uploads or anything funky..

Also, you should likely remove the hidden validation link in your footer

Many web hosts run restrictions on uploads/downloads and FTP ability.

~Melanie

[MaureenT]

No, I mean I've already switched to 5 before you did. If you had looked at my earlier post you would have seen that I already said that!

No, I didn't see that because you added it as an edit to your original post. The email I got for your post didn't have that, and I had no reason to go back and reread your message, so I didn't know that you'd added something to it. It is for this reason that I never add things to a message after it's been posted since people who read the messages via the email notices are not going to see the addition.

[SalonRoyalty]

Fair point...didn't know that. Sorry if I came of snippy...just getting frustrated with this thing.

[MaureenT]

Oh, trust me. I know exactly how you feel.

If you can't find a way to get the bulk upload working, an alternative is to use one of the CSV to SQL conversion programs that are out there. That's what I was considering. It will take more work to do it that way since you have to split the customer data into two SQL files, one that you install into the Customers table and the other into the Address_book table because the info for each customer doesn't all go into one place in the database. You also need to do some sequential numbering for one of the fields. If you have any experience with working with databases in MySQL, you should be able to figure it out by taking a look at the structure and contents of those two tables, seeing what records go where.

[MaureenT]

Presently, the email format preference is defaulting to HTML on the form. I need to change it to TEXT. I tried changing line 74 in add_customers_backend.php from 'customers_email_format'=>'HTML' to 'customers_email_format'=>'TEXT' , but that didn't work. The default for the store is set to TEXT.

[mprough]

Do you have "Mime HTML" enabled in the email configuration of ZC?


~Melanie