Add Customers from admin addon

[rclakeman]

I've been trying to figure this out for a while. Right now, what you type in the input field for the state gets put in the address_book table under the column entry_state, and the zone_id get filled in as zero. Problem is that the zone_id is where Zen looks for the taxes to be calculated from, hence everyone manually entered is not being charged taxes (and apparently the correct freight). The person in post # 119 changed the country to the drop down list using Zen's codes. I've tried following what they did, changing the names of the tables and columns according, but it doesn't work (big shock for me). I know it has to do with this section in the add_customers.php file:

    if (ACCOUNT_STATE == 'true') {

        echo '<tr>
            <td class="main">' . ENTRY_STATE . '</td>
            <td class="main">';

        $entry_state = zen_get_zone_name($cInfo->entry_country_id, $cInfo->entry_zone_id, $cInfo->entry_state);

        echo zen_draw_input_field('entry_state', zen_get_zone_name($cInfo->entry_country_id, $cInfo->entry_zone_id, $cInfo->entry_state)).'(Full Name)';
    }

Can anyone work this out? I'm sure it's a super speedy fix, but it would make my life so much easier since orders keep going through without taxes, so I am either loosing money cause I've missed it or having to manually adjust things.

Hi everyone,
I'm new to this and have found this forum extremely helpful and educational. It almost always points me in the right direction and I'm making progress in my customization abilities daily. I am using ZC 1.3.9d and downloaded both "add customer from admin 1.07 and "encrypted master password 1.2" because I do many face to face transactions and wanted to be able to set up a customers account on the spot and use it as a substitute POS system. The issue with acfa not entering a zone in entry_zone_id in table zen_address_book makes this addon useless for states that have a sales tax and for shipping calculations. If you have encrypted master password installed you can use it as a temporary fix for now by logging into the customers account and updating the state field under change entries in my address book. If you used acfa to create the account you'll notice that the state/province field is blank. Use the dropdown to enter a state, click update, and voila.....the database gets updated with the correct zone and the full state name from acfa is removed in the database.
The state entry in acfa serves no function whatsoever but placing the full state name in the entry_state field in the database. Customer created accounts have no entry in this field. So I now understand what the problem is and have the logic figured out. I should be able to have a fix including a dropdown this week sometime. I'm not a professional but I will make sure it's functional and tested before I post the fix. Aside from this one shortfall this addon is perfect for my needs. In the meantime install encrypted master password 1.2 and just update the state from the customers account. A pain, but it works.

rclakeman

[elkbow]

ZenCart 1.3.9c
PHP 5.2
etc.

Does anyone know if this works on PHP 5.x, and 1.3.9c or d?

Tried this and when I look at the instruction sheet in the dropdown of adding customers, it's a 404 permissions error.

Thanks

[gump47371]

rclakeman,

Just wondering if there was any update on this. I run a local delivery business, and was pulling my hair out because it would charge tax on taxable items for certain customers. I finally figured out it was customers we had added from acfa, and I can go into the customer's acct from admin and just change it, and it works.

Thanks for the post on the details of the problem.

[Craig MD]

Hello,
I am using zen cart version 1.3.9. I recently imported 6000+ customers from another type of cart and I am having about 1 out of 50 customers randomly run into the sorry we are not shipping to your region error. When we look at the address it looks fine. When we manually edit the address and save it exactly as it was from admin or from the customer end, the error does not come back up. I am shipping using UPS and USPS based on region and offer one item out of 9 with free shipping. The error occurs with or with out the free shipping item in the cart. I have searched the faq area and the forum for answers but none of the posts, for the sorry we don't ship to your region error, have been fixed by re-entering the address exactly as it was. I am assuming the import may have imported some fields from the old system as "Texas " as opposed to just "Texas" (without space). Is there an easy way to spin through the 6000 customer states to see if there is an extra space at the end of the field? maybe a script that could truncate all the spaces in that field?

Thanks
Craig

[Craig MD]

I have found a temporary solution by removing a UPS shipping restriction and opening and closing all the USPS shipping zone customers. Any advice would be great.
Thanks
Craig

[chriscops]

Hi everyone,
I'm new to this and have found this forum extremely helpful and educational. It almost always points me in the right direction and I'm making progress in my customization abilities daily. I am using ZC 1.3.9d and downloaded both "add customer from admin 1.07 and "encrypted master password 1.2" because I do many face to face transactions and wanted to be able to set up a customers account on the spot and use it as a substitute POS system. The issue with acfa not entering a zone in entry_zone_id in table zen_address_book makes this addon useless for states that have a sales tax and for shipping calculations. If you have encrypted master password installed you can use it as a temporary fix for now by logging into the customers account and updating the state field under change entries in my address book. If you used acfa to create the account you'll notice that the state/province field is blank. Use the dropdown to enter a state, click update, and voila.....the database gets updated with the correct zone and the full state name from acfa is removed in the database.
The state entry in acfa serves no function whatsoever but placing the full state name in the entry_state field in the database. Customer created accounts have no entry in this field. So I now understand what the problem is and have the logic figured out. I should be able to have a fix including a dropdown this week sometime. I'm not a professional but I will make sure it's functional and tested before I post the fix. Aside from this one shortfall this addon is perfect for my needs. In the meantime install encrypted master password 1.2 and just update the state from the customers account. A pain, but it works.

rclakeman

Has anybody figured this out? I know the work around with updating the address works, but it would be nice if this just worked as designed. Does anyone want to go in and hire a real programmer to fix this? I have used Melanie (mprough on the forums) for other issues and have been very happy with the results.

[bigguy333]

Hi I'm using 1.3.9h zen cart, and installed this addon, after I clicked add customer, zen cart throws me out to the login screen. now if I try to login, if I click anything it boots me back to login screen. Please help.

[daedylus]

I was able to successfully install and test that this plugin worked correctly on a Test site with the following:
ZC: 1.3.7
Database: MySQL 5.1.53
PHP Version 5.2.15

The Live site has a slightly different setup:
ZC: 1.3.7
Database: MySQL 5.0.77
PHP Version 5.1.6

When I migrated to the Live site, clicking on the insert button to add the customer just results in a blank page for /add_customers.php?action=add_complete. Has this happened to anyone else? If so, is there a fix?

Also, the Live site is running SSL. Could these differences be the issue that's causing it to work on the Test site but not the Live site?

[Sheryll]

Hi I'm using 1.3.9h zen cart, and installed this addon, after I clicked add customer, zen cart throws me out to the login screen. now if I try to login, if I click anything it boots me back to login screen. Please help.

Did anyone figure out a solution for this problem?

[shorti6877]

I have 1.3.9h and i followed the directions exactly and nothing happened. There wasnt anything new under customers...what did I do wrong??