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  1. #1
    Join Date
    May 2005
    Posts
    12
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    Default HELP Locked out of Zencart

    Either I don't remember my admin ID or it is not accepting it.

    I can request a new password, which I also needed, but the email does not show the admin name.

    It's been almost a year since I was on the admin account.

    my documentation seems correct for all other logins but this one is giving me problems.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,720
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    Default Re: HELP Locked out of Zencart

    Tutorials/FAQs > search for admin password reset
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    May 2005
    Posts
    12
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    0

    Default HELP Locked out of Zencart

    Either I don't remember my admin ID or it is not accepting it.

    I can request a new password, which I also needed, but the email does not show the admin name.

    It's been almost a year since I was on the admin account.

    my documentation seems correct for all other logins but this one is giving me problems.

    I get this message from PhpMyAdmin #1146 - Table 'eloycruz_zencart.admin' doesn't exist

  4. #4
    Join Date
    Dec 2005
    Location
    Cincinnati Ohio
    Posts
    1,026
    Plugin Contributions
    13

    Default Re: HELP Locked out of Zencart

    You can look at the admin table of your database it will show the email address to your admin accounts.

    You can follow this tutorial https://www.zen-cart.com/tutorials/index.php?article=2 to help you locate the table.
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  5. #5
    Join Date
    May 2005
    Posts
    12
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    Default Re: HELP Locked out of Zencart

    I did that and ther email is correct correct. The program does send me a new password, but it does not work.

    Note the error message from PHPMYADMIN

  6. #6
    Join Date
    Dec 2005
    Location
    Cincinnati Ohio
    Posts
    1,026
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    13

    Default Re: HELP Locked out of Zencart

    What is the web site URL? Lets have a look at it.
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  7. #7
    Join Date
    May 2005
    Posts
    12
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    Default Re: HELP Locked out of Zencart


  8. #8
    Join Date
    May 2005
    Posts
    12
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    Default Re: HELP Locked out of Zencart

    Although my home page and some others respond,

    Many of my pages now respond with
    1054 Unknown column 'p.products_id' in 'on clause'

  9. #9
    Join Date
    Dec 2005
    Location
    Cincinnati Ohio
    Posts
    1,026
    Plugin Contributions
    13

    Default Re: HELP Locked out of Zencart

    This domain does not show up in either browser
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  10. #10
    Join Date
    Dec 2005
    Location
    Cincinnati Ohio
    Posts
    1,026
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    13

    Default Re: HELP Locked out of Zencart


    Although my home page and some others respond,

    Many of my pages now respond with
    1054 Unknown column 'p.products_id' in 'on clause'
    This problem is usually caused by using mysql5 with zc v1.2.x. If this problem has recently shown up after your site has been working with no problems, then the likelihood is that your Host has upgraded mysql. If that is the case then I would be complaining to my host.

    Mysql5 uses a much stricter SQL interpreter and some queries in ZC v1.2.7 and earlier will fail. Fixes were introduced into ZC v1.3.x to fix this.
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