Email not sent in HTML format

[thinknirmal]

I am developing a custom page where the user's interests will be emailed to the store manager.

I am using this line of code to send the email:

zen_mail(STORE_NAME,
SEND_TO_ADDRESS,
'Product Interests',
$email_text,
$_SESSION['fullName'],
$_SESSION['email'],
array('EMAIL_MESSAGE_HTML' => $email_html),
'escalate_product_interests');

For some reason the email is not being sent in HTML format. The emails received have no 'text/html' header information.

All the possible values are enabled in the admin area: MIME HTML, Email Admin Format.

I am not specifying any HTML template for the 'escalate_product_interests' . So I believe it uses the default template.

What could be the problem? Please help. Thank you.

[kobra]

To whom are you sending this test to?

[mprough]

Is the user account you are sending too accepting html... their account is it text or html as their choice?

~Melanie

[thinknirmal]

Is the user account you are sending too accepting html... their account is it text or html as their choice?

The account the email being sent to is Gmail. It's obvious that Gmail accepts HTML messages. I am sending the mail using smtpauth using Brinkster Mail. I checked with the host and they said they have no restriction in sending HTML mails.

[mprough]

The account the email being sent to is Gmail. It's obvious that Gmail accepts HTML messages. I am sending the mail using smtpauth using Brinkster Mail. I checked with the host and they said they have no restriction in sending HTML mails.

When ZC accounts are created whether admin or not the account is dubbed text or html, regardless of the email account ZC will only send text to a text account.

~Melanie

[kobra]

Also if this is the admin email account of record, then emails to the admin are always as text

[thinknirmal]

Thank you for the sincere reply.

Also if this is the admin email account of record, then emails to the admin are always as text

Then how to go about with HTML emails?
I am sending the email to abc######################.
abc###################### is registered as Admin.

[kobra]

Use another address or BETTER yet change your admin email to one that is representative of your company...
You do not see or receive email from amazon, MicroSoft, or any other "real" company from a gmail or Yahoo addy

I woud "freak" if I received a valid email from paypal from a gmail account

[DrByte]

Also if this is the admin email account of record, then emails to the admin are always as text

Then how to go about with HTML emails?
I am sending the email to abc######################.
abc###################### is registered as Admin.

Admin-copy emails are sent as HTML if you have the "Send Admin emails as ..." set to HTML in Admin->Configuration->Email Options (and of course have Send as MIME HTML enabled)

[kobra]

Opps!!! Who put that switch there???