Email not sent in HTML format

[thinknirmal]

Admin-copy emails are sent as HTML if you have the "Send Admin emails as ..." set to HTML in Admin->Configuration->Email Options (and of course have Send as MIME HTML enabled)

Thank you for the reply, DrByte!

I have the following settings:

Use MIME HTML When Sending Emails: true
Email Address (Displayed to Contact you): [email protected]
Email Address (sent FROM): [email protected]
Email Admin Format: HTML


I am sending the email with this code:

zen_mail(STORE_NAME, '[email protected]', 'Some subject', $email_text, 'Mr.Customer', '[email protected]', array('EMAIL_MESSAGE_HTML' => $email_html), 'product_interest_page');

Everything above seems fine. But no luck!

[kobra]

I messed up on the setting I missed BUT stand by my comments about looking "professional"

[thinknirmal]

Use another address or BETTER yet change your admin email to one that is representative of your company...
You do not see or receive email from amazon, MicroSoft, or any other "real" company from a gmail or Yahoo addy

I woud "freak" if I received a valid email from paypal from a gmail account

Thank you for the advice.

I am using the gmail account only for testing purposes. When the site goes public, I should link it to the address in the company's domain.

Now because you told me to be, I changed the admin ID to the company mail id. Still not working. Any idea please?

[DrByte]

Thank you for the reply, DrByte!

I have the following settings:

Use MIME HTML When Sending Emails: true
Email Address (Displayed to Contact you): [email protected]
Email Address (sent FROM): [email protected]
Email Admin Format: HTML


I am sending the email with this code:

zen_mail(STORE_NAME, '[email protected]', 'Some subject', $email_text, 'Mr.Customer', '[email protected]', array('EMAIL_MESSAGE_HTML' => $email_html), 'product_interest_page');

Everything above seems fine. But no luck!

I just tested it, and had the same problem. However, adding a customer record using the destination email address (from your example) of '[email protected]' and setting their preferences to HTML format gets around the problem.

As for a long-term fix, there are many improvements to the whole email infrastructure in 2.0.0 which will make this sort of thing easier to overcome ;)

[kobra]

Now because you told me to be, I changed the admin ID to the company mail id. Still not working. Any idea please?

I am old and thought that there was a reason that the admin address was not reliable and "forgot" about the switch cause I guess it does not work....

Now that you have changed it create a test customer with the gmail addy and test your email there
And for later if you are going to use PayPal you can not buy from yourself for testing. You will need another paypal account to perform testing with

[thinknirmal]

I just tested it, and had the same problem. However, adding a customer record using the destination email address (from your example) of '[email protected]' and setting their preferences to HTML format gets around the problem.

As for a long-term fix, there are many improvements to the whole email infrastructure in 2.0.0 which will make this sort of thing easier to overcome ;)

Wonderful. That workaround is simply working!

Thank you for the help, DrByte!
Glad that the 2.0.0 is going to have improved mechanisms!

[DrByte]

I ... thought that there was a reason that the admin address was not reliable and "forgot" about the switch cause I guess it does not work....

Actually, it does work just fine.
NOTE: The "admin emails as HTML" switch only gets used if the email is being sent as a copy of an email normally sent to the customer. It doesn't affect emails sent to the storeowner specifically.

[kobra]

switch only gets used if the email is being sent as a copy of an email normally sent to the customer. It doesn't affect emails sent to the storeowner specifically.

Precisely, so it does not function as the OP was using it - Sending an email to his admin addy

[thinknirmal]

@DrByte

Oh, got the point! Thank you!


@kobra

What is OP?

[kobra]

OP=Original post or poster