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  1. #1
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    help question Stock help! Qty 0 is not showing sold out!

    I've never had this happen, but I'm working on a zen that will not take out the stock level and show sold out. I have checked and re-checked my settings and searched this forum forever!

    The item quantity is 1. When someone purchases that 1 item, that's it, it's gone forever (it's a downloadable graphic). However, it's not subtracting the stock level down to 0 to show sold out so no one else can purchase it.

    Any help would be GREATLY appreciated!!

    Here are the seettings I have now:
    Check stock level true
    Subtract stock true
    Allow Checkout false
    Mark product out of stock Out of Stock
    Stock Re-order level 0
    Products status in Catalog when out of stock should be set to 0
    Show Sold Out Image in place of Add to Cart 1
    Product Quantity Decimals 0
    Show Shopping Cart - Delete Checkboxes or Delete Button 3
    Show Shopping Cart - Update Cart Button Location 3
    Show New Products on empty Shopping Cart Page 1
    Show Featured Products on empty Shopping Cart Page 2
    Show Special Products on empty Shopping Cart Page 3
    Show Upcoming Products on empty Shopping Cart Page 4
    Show Notice of Combining Shopping Cart on Login 1


    TIA!

  2. #2
    Join Date
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    Default Re: Stock help! Qty 0 is not showing sold out!

    Products status in Catalog when out of stock should be set to 0
    Means you want them not seen from the Catalog when the quantity goes <= 0 ...

    If you want them to show as Sold Out this needs to be set to 1 ...

    NOTE: this does not reset products already marked as out of stock products_status = 0 back to products_status = 1 ... you need to do that ... this feature is only applied automatically during the completion of an order ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Stock help! Qty 0 is not showing sold out!

    The product is a graphic download, so it's virtual. It is limited to one graphic per person. It would be fine if once it's purchased it was automatically removed from the storefront. It doesn't necessarily have to show sold out.

    Does that make sense? Thank you in advance for your help!!!

  4. #4
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    Default Re: Stock help! Qty 0 is not showing sold out!

    Are all of your Products downloads, as in there are no Physical Products, as in there is No Shipping *ever* ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

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  5. #5
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    Default Re: Stock help! Qty 0 is not showing sold out!

    Linda I found this workaround and it worked perfectly. Everything in the shop is downloadable design products, so there will never be shipping or physical products ;)

    http://www.zen-cart.com/forum/showpo...6&postcount=18

    You are a lifesaver...I REALLY appreciate your help!!!

  6. #6
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    Default Re: Stock help! Qty 0 is not showing sold out!

    Yes, if your whole Product line is downloads you can configure things to treat them like products to manage inventory, so to speak, but still behave like downloads, without the checkout_shipping ...

    This ONLY works if ALL products are downloads ... otherwise shipping would be totally messed up for Products ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  7. #7
    Join Date
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    Default Re: Stock help! Qty 0 is not showing sold out!

    I am having a problem

    I have 2 Left in stock

    http://www.nothingbutcostumes.com/in...oducts_id=2379

    But when a customer tries to order more then 2
    It just doesn't go to the checkout screen without letting them know there is not enough qty. How do I fix this?

  8. #8
    Join Date
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    Default Re: Stock help! Qty 0 is not showing sold out!

    But when a customer tries to order more then 2
    It just doesn't go to the checkout screen without letting them know there is not enough qty. How do I fix this?
    Are you saying it stops them from going the the checkout?

    Are you saying it does not stop them from going to the checkout?

    Are you saying it stops them from going to checkout but doesn't tell them why?

    What are you saying ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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