I've never had this happen, but I'm working on a zen that will not take out the stock level and show sold out. I have checked and re-checked my settings and searched this forum forever!
The item quantity is 1. When someone purchases that 1 item, that's it, it's gone forever (it's a downloadable graphic). However, it's not subtracting the stock level down to 0 to show sold out so no one else can purchase it.
Any help would be GREATLY appreciated!!
Here are the seettings I have now:
Check stock level true
Subtract stock true
Allow Checkout false
Mark product out of stock Out of Stock
Stock Re-order level 0
Products status in Catalog when out of stock should be set to 0
Show Sold Out Image in place of Add to Cart 1
Product Quantity Decimals 0
Show Shopping Cart - Delete Checkboxes or Delete Button 3
Show Shopping Cart - Update Cart Button Location 3
Show New Products on empty Shopping Cart Page 1
Show Featured Products on empty Shopping Cart Page 2
Show Special Products on empty Shopping Cart Page 3
Show Upcoming Products on empty Shopping Cart Page 4
Show Notice of Combining Shopping Cart on Login 1
TIA!



