Process for troubleshooting SSL unauthenticated content issues?

[Mark Kidd]

I was hoping someone could point me to a page or thread in the forums to help me troublshoot my 'broken' padlock when I visit the https version of my store. I could swear I have seen it, but since I can't search for "ssl" I can't figure out where to look.

[Merlinpa1969]

most common causes are hard coded images

You can double click on the padlock and then hit the media tab,
see what image is causing the issue
google code thats using the wrong url is a close second

if you cna post a link here im sire someone can help you locate it

[Mark Kidd]

Thanks for the response. I think I'm alright on the images, so maybe it's that I've not got google analytics setup correctly?

I mosey over to the google analytics site to see if I can figure out what's up.

Store is at http://appalshop.org/store/

[Mark Kidd]

Hmm.. so according to the analytics documentation, if I'm using the current version of the tracking code (I am) I shouldn't have to do anything else in order to use analytics with the store.

[mprough]

Open IE and load the page after saying NO to no secure items... Its the images in the top CSS menu. Even images in CSS must be either relative or to secured images to work properly.

Additionally, you are launching IFrames from that menu as well... Don't think that will fly either.

~Melanie

[Mark Kidd]

I don't have access to internet explorer at home (Linux only) but I'm a little confused about your comments. As far as I know, there aren't any images or iframes in the menu at all. Are you definitely at appalshop.org/store?

[mprough]

I hate IE ... lol but if you tell it not to display the non secured items your menu is then verticals with not images nor styles...

store/includes/templates/appalstyle/css/stylesheet.css

html, body, div, span, applet, object, iframe, h1, h2, h3, h4, h5, h6, p, blockquote, pre, a, abbr, acronym, address, big, cite, code, del, dfn, em, font, img, ins, kbd, q, s, samp, small, strike, strong, sub, sup, tt, var, dl, dt, dd, ol, ul, li, fieldset, form, label, legend, table, caption, tbody, tfoot, thead, tr, th, td (line 4)

{

margin-top: 0pt;

margin-right: 0pt;

margin-bottom: 0pt;

margin-left: 0pt;

padding-top: 0pt;

padding-right: 0pt;

padding-bottom: 0pt;

padding-left: 0pt;

border-top-width: 0pt;

border-right-width-value: 0pt;

border-right-width-ltr-source: physical;

border-right-width-rtl-source: physical;

border-bottom-width: 0pt;

border-left-width-value: 0pt;

border-left-width-ltr-source: physical;

border-left-width-rtl-source: physical;

border-top-style: none;

border-right-style-value: none;

border-right-style-ltr-source: physical;

border-right-style-rtl-source: physical;

border-bottom-style: none;

border-left-style-value: none;

border-left-style-ltr-source: physical;

border-left-style-rtl-source: physical;

border-top-color: -moz-use-text-color;

border-right-color-value: -moz-use-text-color;

border-right-color-ltr-source: physical;

border-right-color-rtl-source: physical;

border-bottom-color: -moz-use-text-color;

border-left-color-value: -moz-use-text-color;

border-left-color-ltr-source: physical;

border-left-color-rtl-source: physical;

outline-color: -moz-use-text-color;

outline-style: none;

outline-width: 0pt;

font-weight: inherit;

font-style: inherit;

font-size: 100%;

font-family: inherit;

}

common/menu.css

.menuStripe (line 100)

{

background-color: #ddffdd;

}

div.menubar (line 26)

{

margin-top: 0pt;

margin-right: auto;

margin-bottom: 0pt;

margin-left: auto;

text-align: center;

}

Just a handy trick I guess

~Melanie

[Mark Kidd]

Ah, I see the iframe reference (just copied in from our CSS reset). I think the unsecured items are those CSS files themselves!

[Mark Kidd]

That was it - the stylesheet was referred to by an http absolute link. Thanks for the help!

[mprough]

Cool... Glad you got it, hate those SSL issues.

~Melanie