Gift Certificate on Step 2 must select payment method ?

[eangkasa]

hi there,

I'm currently using gift certificate/gift voucher module and on payment information (Step 2) I have enough voucher balance to cover my entire purchase cost, but no matter what I have to enter/input my credit card details ?

For your information, I have disabled all payment module except for additional eWay payment module & zen cart free charge card.

So, during Step 2 of payment information, I only want to pay using my Gift Voucher Balance, and I do have enough credit to pay the entire payment, but the problem it keeps asking for my credit card details for my payment method.

Is this the way zen cart works ? So no matter what happen, the customers are required to select a payment method , for my case it would be the credit card payment since this is the only method that I have enabled on the payment module.

Cheers, erik.

[Ajeh]

Did you already have a GV Balance or did you need to redeem code first to enter the balance when you were checking out?

Right now, if I have a GV Balance of $40.00 and an order for $29.99 I just enter the amount and can check out, without selecting a payment method ...

Which Payment Module do you have installed?

[eangkasa]

Hi Ajeh,

I do have enough balance to cover the entire payment, My GV balance is currently staying at 26.85$ and I have applied the amount of 10.15$ to cover the payment.
Afterwards, I pressed the "Continue to Confirm Order" button, however a pop up box appeared which says:

Errors have occurred during the processing of your form.
Please make the following corrections:
* The credit card number must be at least 10 characters.

The screenshot attached as below:
[SCR]http://i42.tinypic.com/29zpgrt.jpg[/SCR]



I have also installed and enabled additional eWay payment module and enabled "The Zen Cart FREE CHARGE CARD" payment module.

The screenshot attached as below:
[SCR]http://i44.tinypic.com/swtfz5.jpg[/SCR]


Or perhaps, did I delete something from the PHP code without realizing it .....

[eangkasa]

any help guys ?

[dsided]

I have the same problem on our site and I think the code needs to be rewritten.

Perhaps a work around would be to have an payment option which reads "Use gift cerficicate" which is a duplication of "Pickup in store". This would get around the form validation. You'd also need to add a note near the gift cerficicate for users to click "Use gift cerficicate"in the payment options.

[ranpan]

Zen Cart 1.3.8a

Hello I am having this same issue. Is there still no fix for this?
If the paypal payments pro module is enabled i can't continue without "The credit card number must be at least 10 characters." when using the gift certificate.
If i enter payment info and the gift certificate covers the full cost i can't continue because it give me a paypal error that you can't pay for something that is $0.

Any help would be much appreciated!

[aeolidia]

I am having the same problem with Zen Cart 1.3.8a and offline credit card processing and PayPal Express enabled. There's no way to go apply the gift certificate without choosing a payment method, even when you owe $0. Can this be fixed?

As a workaround, we're telling the customer to choose PayPal as the payment method.

[aeolidia]

Is there a way to add a "gift certificate" payment method to choose instead of "credit card" or "PayPal" when you don't owe any money? Extra work for the customer, but better than what's happening now. Thanks!

[dsided]

Any comments from the developers?

[Ajeh]

Are you getting the same results if you only have Credit Card Offline cc and/or Check/Money Order moneyorder installed ...

What I am trying to see is if this is only with the PayPal modules installed ...

NOTE: setting them to NOT Enabled is not the same thing as testing with them as REMOVED ...