Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2007
    Posts
    36
    Plugin Contributions
    0

    Default Order Confirmation email suddenly stopped showing delivery and coupon info?

    The [NEW ORDER]email confirmations use to include delivery type and coupon type if one was used. Like this.

    Products
    ------------------------------------------------------
    1 x Nerdcore 2008 Calendar = $25.00
    ------------------------------------------------------
    Sub-Total: $25.00
    Table Rate (1 x 1.00lbs) (Best Way): $6.50
    Total: $31.50

    or like this

    Products
    ------------------------------------------------------
    1 x Test tee = $14.95
    1 x Black Meltdown Tee = $14.95
    ------------------------------------------------------
    Sub-Total: $29.90
    Store Pickup (Walk In): $0.00
    Discount Coupon: test1 : -$1.00
    Total: $28.90



    Now all of the sudden [NEW ORDER] email confirmations just have the product like shown below.

    No delivery charge
    No coupon diplayed

    Products
    ------------------------------------------------------
    1 x AMAZING SPIDER-MAN #583 3rd. Printing = $3.99
    ------------------------------------------------------
    Sub-Total: $3.99
    CATAX 8.25%: $0.33
    Total: $4.32

    Does anyone know how to fix this?
    Thank you.
    Meltdown Comics
    www.meltcomics.com

  2. #2
    Join Date
    Aug 2007
    Posts
    36
    Plugin Contributions
    0

    Default Order Confirmation email suddenly stopped showing delivery and coupon info?

    The [NEW ORDER]email confirmations use to include delivery type and coupon type if one was used. Like this.

    Products
    ------------------------------------------------------
    1 x Nerdcore 2008 Calendar = $25.00
    ------------------------------------------------------
    Sub-Total: $25.00
    Table Rate (1 x 1.00lbs) (Best Way): $6.50
    Total: $31.50

    or like this

    Products
    ------------------------------------------------------
    1 x Test tee = $14.95
    1 x Black Meltdown Tee = $14.95
    ------------------------------------------------------
    Sub-Total: $29.90
    Store Pickup (Walk In): $0.00
    Discount Coupon: test1 : -$1.00
    Total: $28.90



    Now all of the sudden [NEW ORDER] email confirmations just have the product like shown below.

    No delivery charge
    No coupon diplayed

    Products
    ------------------------------------------------------
    1 x AMAZING SPIDER-MAN #583 3rd. Printing = $3.99
    ------------------------------------------------------
    Sub-Total: $3.99
    CATAX 8.25%: $0.33
    Total: $4.32

    Does anyone know how to fix this?
    Thank you.
    Meltdown Comics
    www.meltcomics.com

  3. #3
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Order Confirmation email suddenly stopped showing delivery and coupon info?

    MODERATOR NOTE: Duplicate posting of the identical matter in multiple places on the forum is frowned upon because it results in disjointed discussions. If you haven't got an answer you're satisified with, add more information, rather than cluttering the forum with repeats of the same thing.
    For more information about forum posting read the articles here: http://www.zen-cart.com/forum/faq.php

    Your duplicate posts have been merged into one.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Order Confirmation email suddenly stopped showing delivery and coupon info?

    If something "suddenly" stopped working the way it did before, the first thing one should do is identify what you've changed between "then" and "now". Either with changed settings, or installing addons, or hosting company alterations to the server, etc.

    Also, when you made your post, a message appeared right above the field where you typed your information, telling you certain things you should include in your post. Please add those things to this discussion.

    Another thing that's not clear in your post is ... does this "problem" affect *all* orders, or just some? Do the emails contain different information than what's in your admin order details for that order?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. v150 purchase confirmation emails suddenly stopped arriving
    By betheone in forum Managing Customers and Orders
    Replies: 12
    Last Post: 2 Aug 2013, 12:39 AM
  2. Suddenly, extra email confirmation to store owner stopped working
    By gaurav10feb in forum General Questions
    Replies: 2
    Last Post: 26 Sep 2011, 05:49 AM
  3. new order confirmation emails suddenly stopped
    By bkyard in forum General Questions
    Replies: 10
    Last Post: 2 Jun 2010, 01:53 PM
  4. order confirmation emails from paypal suddenly stopped
    By ajames in forum General Questions
    Replies: 0
    Last Post: 27 Jan 2010, 04:38 PM
  5. Confirmation emails suddenly stopped working
    By AvenueBeads in forum General Questions
    Replies: 10
    Last Post: 3 Aug 2009, 11:52 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg