Save For Later Support Thread

[OLCS]

Hi,

Can anyone tell me if there is the facility within this mod to see which customers have saved items for later? This would be really useful as an incentive could then be emailed to them to get them to purchase those items.

Any help, gratefully received! :)

[swguy]

I have not done this, and wouldn't recommend it. Most people would call that kind of unsolicited email "spam."

[Limitless]

I have not done this, and wouldn't recommend it. Most people would call that kind of unsolicited email "spam."

I disagree <sort of>, depending on the verbage within the email, the frequency, etc.

Go search around on amazon or Tiger Direct for a few different items, you will get a very targeted email within a day or two from them (if you are customer).

I think it is in the same vein as trying to recover from shopping cart abandonment, hey we noticed you added something to your cart, blah blah blah. One time, don't pester/spam them, etc. Its just a gentle reminder. Currently have over 10% abandoned cart recovery and the recipients don't seem to mind, in addition I have received great feedback due to what is contained in the email. ie shipping was too high, found it cheaper, etc. etc. and it allows me to adjust certain products as needed, if possible.


I have seen this 'feature' over used though. One site sent me an email about an item in my cart about every other day for a month. (they did not have a 'wishlist' feature) Annoyed me enough to purge my cart and NOT purchase from them.

[Design75]

Go search around on amazon or Tiger Direct for a few different items, you will get a very targeted email within a day or two from them (if you are customer).

Because the big boys do it doesn't mean they are not spamming.

I would absolutely call it spam if I had not asked to be "reminded" about a certain product!!

[Limitless]

Because the big boys do it doesn't mean they are not spamming.

I would absolutely call it spam if I had not asked to be "reminded" about a certain product!!

I don't disagree. TigerDirect is probably the worst about it. Amazon is a bit more subtle.


I like the Mailbeez option of giving the customer the ability to opt-out of further emails of that type.

Certainly wouldn't call it 'spam' as it doesn't really fall under the category of entirely 'unsolicited', as you are a customer and agreed to get emails from me.

[OLCS]

Certainly wouldn't call it 'spam' as it doesn't really fall under the category of entirely 'unsolicited', as you are a customer and agreed to get emails from me

I totally agree. Our customers will have confirmed they are willing for us to send them infrequent emails when they created an account, so not sure it would fall under the category of spam. I guess all I wanted was the ability to be able to see who had saved products for later, even if I didn't email them, just to see 1) whether people find the 'save for later' facility useful and 2) have that data available so I can start asking myself some questions as to why they didn't buy those certain products at the time.

Many thanks for your time

[Limitless]

I totally agree. Our customers will have confirmed they are willing for us to send them infrequent emails when they created an account, so not sure it would fall under the category of spam. I guess all I wanted was the ability to be able to see who had saved products for later, even if I didn't email them, just to see 1) whether people find the 'save for later' facility useful and 2) have that data available so I can start asking myself some questions as to why they didn't buy those certain products at the time.

Many thanks for your time

I have a SQL script that I use to query the tables for that info.

Nothing 'clean' yet, just gives me an idea of what people are putting in their 'wishlist'.


SELECT customers_firstname, customers_lastname, products_name, products_price, customers_basket_quantity
from customers_basket_later
INNER JOIN customers ON customers.customers_id = customers_basket_later.customers_id
INNER JOIN products ON products.products_id = customers_basket_later.products_id
INNER JOIN products_description ON products_description.products_id = products.products_id





I am close to completing a mailbeez module to get that info and send an email out.

[Limitless]

Hi,

Can anyone tell me if there is the facility within this mod to see which customers have saved items for later? This would be really useful as an incentive could then be emailed to them to get them to purchase those items.

Any help, gratefully received! :)

I was looking at modifying either the 'Recover Cart Sales' mod to query the wishlist table or creating an addon for Mailbeez (like the satisfaction mod) to do exactly that.