Getting an Error, I'm sure its very basic

21 Jan 2009, 01:05

#1

New Zenner

Join Date:: Jan 2009
Posts:: 4
Plugin Contributions:: 0

Getting an Error, I'm sure its very basic

Help! I've just finished installing Zc and when I type www.mystore.com/catalog into the url bar all i get is this screen.

http://img49.imageshack.us/my.php?image=zcproblemxr6.jpg

To be honest I"m new to this and i"m unsure of the next step; but even though, I feel like i've messed something up.

21 Jan 2009, 03:47

#2

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Getting an Error, I'm sure its very basic

What url is this supposed to be? A link to where your site should be loading?

21 Jan 2009, 11:59

#3

stevesh

Black Belt

Join Date:: Feb 2005
Posts:: 19,793
Plugin Contributions:: 2

Re: Getting an Error, I'm sure its very basic

Assuming everything uploaded properly, your next step would be to click where it says, 'Click Here' to begin installation.

21 Jan 2009, 22:04

#4

scrubble

New Zenner

Join Date:: Jan 2009
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Re: Getting an Error, I'm sure its very basic

The thing is, I've already installed Zc.

I basically don't know what steps are needed next in order to start editing it. I've referenced from this post: http://www.zen-cart.com/forum/showthread.php?t=36131

I'm assuming I type www.mydomain.com/catalog/admin to access and edit my shopping cart but that is the screen that I get. I'm new to this and I'm confused.

21 Jan 2009, 22:11

#5

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
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Re: Getting an Error, I'm sure its very basic

Scrubble,

Post a valid link to where this is if you desire assistance

21 Jan 2009, 22:39

#6

scrubble

New Zenner

Join Date:: Jan 2009
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Re: Getting an Error, I'm sure its very basic

The website is srubbletees.com

but there isn't anything on there yet

21 Jan 2009, 23:06

#7

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Getting an Error, I'm sure its very basic

The thing is, I've already installed Zc.

The website is xxx.com but there isn't anything on there yet

How can you state that you installed it but that there is nothing there???
If installed and correctly, there will be at a minimum an empty shell with the classic template being displayed.

Trying to access the domain you posted yields a "Cannot be found" error message

Do you really have a domain that is web accessible?
As Zen Cart is installed from the web, to install as you state you have done, it must be....
And where would this be?

21 Jan 2009, 23:13

#8

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Getting an Error, I'm sure its very basic

Just checked whois for and this is the response
"Domain name is not currently registered."

http://www.whois.net/dnr/index.php?d=srubbletees&tld=com

You do not even own this domain name so how could you have installed it there???

22 Jan 2009, 00:30

#9

schoolboy

Totally Zenned

Join Date:: Jun 2005
Posts:: 10,324
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Re: Getting an Error, I'm sure its very basic

Hey Kobra...

I heard that you service cars. Please can I book mine in for a service?

PS: later on I'll tell you that I haven't bought the car yet and don't know which car I want anyway...

:D

22 Jan 2009, 06:31

#10

scrubble

New Zenner

Join Date:: Jan 2009
Posts:: 4
Plugin Contributions:: 0

Re: Getting an Error, I'm sure its very basic

kobra:
Just checked whois for and this is the response
"Domain name is not currently registered."

http://www.whois.net/dnr/index.php?d=srubbletees&tld=com

You do not even own this domain name so how could you have installed it there???

You spelled it wrong because I spelled it wrong, sorry.

http://www.whois.net/whois_new.cgi?d=scrubbletees&tld=com

22 Jan 2009, 07:46

#11

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Getting an Error, I'm sure its very basic

Going there it states very plainly:

If you are the owner of this web site you have not uploaded (or incorrectly uploaded) your web site. For information on uploading your web site using FTP client software or web design software, click here for FTP Upload Information.

So you apparently have not installed Zen Cart there....

22 Jan 2009, 09:43

#12

schoolboy

Totally Zenned

Join Date:: Jun 2005
Posts:: 10,324
Plugin Contributions:: 0

Re: Getting an Error, I'm sure its very basic

To add to Scrubbles sorrows, I see that this is a GoDaddy installation. :cry:

Sorry to have to tell you this, but you have chosen probably the worst host possible for a zencart installation. You may potentially have a lifetime of headaches ahead of you...

If you can escape from this situation, do so, and host your site with a host that knows ZC. Look at the Certified Hosts (link above).