Contest System [support thread]

[amebb]

Hi Skip

I need some help please.

I have two zencart sites that i am running and both are upto date versions - v1.38.

The first site is www.aps8.net/ML/ and is using the Cherry template

The second site is www.aps8.net/ss/ using the silverfish templete.

I have installed the contest script - version 1.5 and all is working fine.

I am testing these sites on Explorer v8 and Firefox.

The issue is when you click on enter the contest you goto the next page. Here you can see the prize etc.
When you click on Click for Contest Rules or
Click for List of Winners , you get to the relavant page BUT on the right hand side all the boxes are squashed up.

Have a look at the following links :

a)
http://www.aps8.net/ss/index.php?mai...t&action=rules

b)
http://www.aps8.net/ML/index.php?mai...t&action=rules

Thanks

[skipwater]

I looked at both links and they are fine in ie8 and ff3.5.1 maybe someone else looking at them may get your error.

You might want to try this Check Browser Compatibility utility http://browsershots.org/

Skip

[amebb]

Hi skip

Thank you for your reply.

What i realised is that i am using two zen cart scripts, almost identical apart from the templates etc, the contest script is the only script that is causing small issues.

That is NOT to say its a bad script etc..... MUST ADD THAT POINT !

The script is dam good i like ....

Now i have had a look at the URL you sent me - Thank you. And, i can see that the script works on nearly all of them apart from MSIE 8......

Typical microsoft hey.....

So, i dont think there is anything you can assist me with - its a Microsoft issue i think.....?

Thank you for your help and good script - keep up the work Bro ...

[jlcaudio]

Did you do item 2 of the install?

2. In your admin directory run install-sql-contest-v1.5.php this will up date your
database. (After running you no longer need this file you may delete it.)
Note: This sets the product_id to 2 for the prize. If you do not have a product_id
2 an error will display. Just go to admin->configuration->contest and edit the
prize id to one of your product IDs.
Note: Log into your admin after you are logged in paste install-sql-contest-v1.5.php into
the url address replacing index.php and hit enter. Once it's done you just need to click
the back button to get back to the admin panel and you will see the 2 menus, 1 in
configuration and one in reports.

i got it thanks and that was the problem number 2

[divaboutiques]

Hello everyone!

I have just been able to come back to get this error resolved

I am getting the following error when someone tries to enter my contest:

Error: Your name must not be empty.
Error: Your e-mail address must be a valid e-mail address.
Error: You have not entered an answer to the qualifing question.

But all the information is entered and showing in the admin area as being entered in the contest.

Is there anyway for me to go in the file and just delete that area of the contest entry page?

[skipwater]

Hello everyone!

I have just been able to come back to get this error resolved

I am getting the following error when someone tries to enter my contest:



But all the information is entered and showing in the admin area as being entered in the contest.

Is there anyway for me to go in the file and just delete that area of the contest entry page?

I can not recreate what is happing to you.

You say that the contestant data is getting stored in the database then there is no reason that you should get these errors displayed.

Try this test.

1. Enter a name in the name field only submit the form.

Did it add a contestant record to the database?

If NO

2. Enter a name in the name field and a valid email in the email field. submit the form.

Did it add a contestant record to the database?

If NO

3. Fill out the whole form and submit the form.

Did it add a record to the database?

Let me know

Skip

[divaboutiques]

I can not recreate what is happing to you.

You say that the contestant data is getting stored in the database then there is no reason that you should get these errors displayed.

Try this test.

1. Enter a name in the name field only submit the form.

Did it add a contestant record to the database?

If NO

2. Enter a name in the name field and a valid email in the email field. submit the form.

Did it add a contestant record to the database?

If NO

3. Fill out the whole form and submit the form.

Did it add a record to the database?

1st. Did it add a contestant record to the database? No it didn't add the information to the database

2nd. Did it add a contestant record to the database? Yes it added the information to the database, but I still received this error at the top of the contestant page, and I only see 6 entries but I can't see the contestant name & information now

Error: Your name must not be empty.
Error: Your e-mail address must be a valid e-mail address.

3rd. 3. Fill out the whole form and submit the form? Yes it added the information to the database, but I still received this error at the top of the contestant page, and I only see 6 entries but I can't see the contestant name & information now
Error: Your name must not be empty.
Error: Your e-mail address must be a valid e-mail address.

So I don't know what happened now!

[skipwater]

So I don't know what happened now!

Now you need to edit the file includes/templates/YOUR_TEMPLATE/templates/tpl_contest_default.php to do some more testing.

At around line 18 find

  $show_invite = false; 

Now insert this right above it so it looks like this.

       // testing use only
    if ($error == false) {
     echo 'ERROR FALSE<br />';
    } else {
     echo 'ERROR TRUE<br />';
     // should not be set to true here reset to false
     $error = false;
    }

$show_invite = false; 

Next find around line 82

// echo $entry_email_address.'<br/>'.$entry_name.'<br/>'.$entry_valid; 

And just remove the two(2) // so it looks like this

echo $entry_email_address.'<br/>'.$entry_name.'<br/>'.$entry_valid; 

Now when you run the contest you will see this information.
Displayed on your screen.

What is there ?

Skip

[divaboutiques]

I did what you said do for the file, but when I enter the contest it still give this error, also I still can't see the contestant entry emails and names

Error: Your name must not be empty.
Error: Your e-mail address must be a valid e-mail address.

[divaboutiques]

I went through all my files and made sure everything was uploaded correctly and uploaded in the right directories/folders.

I so love this module, but after going through everything. I have 3 problems right now with my contest module:

1st. I'm getting 2 errors at the top of the contest page, when customers enter there name & email address, but the data is in the system.

2nd. I can't see any *Contest Prize Entries*, but again the data is in the sytem because it giving a number of how many people have entered the contest. it was working fine before with the older version, until I think I upgraded

3rd. When I click on add customers, to add every customer that have purchased something within the contest time frame it's blank, but there are customer who have purchased within the contest period

I need help on clearing these problems