Downloads timing out

[DrByte]

Perhaps you might enlighten us on how you've got it set up ...

[dancemad]

However, I am not redirecting (false) and I am not compressing (false)

[dancemad]

Well, I turned off Gzip and redirect, turned on streaming and the problem still exists.....ugh

[dancemad]

Here is what my isp (ipower.com) sent back after troubleshooting this issue.

To overcome this, please use header() function to redirect the request to the browser, to download the file. Currently, you are getting an pop-up download box which shows the progress bar. This is of Windows. You can have a progress bar built incorporated in the site itself, to show the progress. This way you can stop the download from timing out as this script will be refreshing the same. Please take the help of your web master.

If anyone knows what he is talking about, I would be indebted forever.

Michael

[dancemad]

Here is the code from download.php

// Now send the file with even more header() magic;-)
// Date in the past
header("Expires: Mon, 26 Nov 1962 00:00:00 GMT");
// always modified
header("Last-Modified: " . gmdate("D, d M Y H:i:s") . " GMT");
// HTTP/1.1
header("Cache-Control: private, no-store, must-revalidate, max-age=0");
header("Cache-Control: post-check=0, pre-check=0", false); // false=don't overwrite but add header
// HTTP/1.0

// Content stuff
header("Content-Length: " . filesize(DIR_FS_DOWNLOAD . $downloads['orders_products_filename']));
header("Content-Type: application/octet-stream");
header("Content-Disposition: attachment; filename=\"" . $downloads['orders_products_filename'] . "\"");

if (DOWNLOAD_BY_REDIRECT == 'true') {
// This will work only on Unix/Linux hosts
tep_unlink_temp_dir(DIR_FS_DOWNLOAD_PUBLIC);
$tempdir = tep_random_name();
umask(0000);
mkdir(DIR_FS_DOWNLOAD_PUBLIC . $tempdir, 0777);
symlink(DIR_FS_DOWNLOAD . $downloads['orders_products_filename'], DIR_FS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename']);
if (file_exists(DIR_FS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename'])) {
tep_redirect(tep_href_link(DIR_WS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename']));
}
}

// Fallback to readfile() delivery method. This will work on all systems, but will need considerable resources
readfile(DIR_FS_DOWNLOAD . $downloads['orders_products_filename']);
?>

[DrByte]

Zen Cart already uses header() commands to do the redirected downloads.

[DrByte]

Here is the code from download.php

...
if (DOWNLOAD_BY_REDIRECT == 'true') {
// This will work only on Unix/Linux hosts
tep_unlink_temp_dir(DIR_FS_DOWNLOAD_PUBLIC);
$tempdir = tep_random_name();
umask(0000);
mkdir(DIR_FS_DOWNLOAD_PUBLIC . $tempdir, 0777);
symlink(DIR_FS_DOWNLOAD . $downloads['orders_products_filename'], DIR_FS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename']);
if (file_exists(DIR_FS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename'])) {
tep_redirect(tep_href_link(DIR_WS_DOWNLOAD_PUBLIC . $tempdir . '/' . $downloads['orders_products_filename']));
}
}

// Fallback to readfile() delivery method. This will work on all systems, but will need considerable resources
readfile(DIR_FS_DOWNLOAD . $downloads['orders_products_filename']);
?>

Um ... you have osCommerce code in there instead of Zen Cart code.
Zen Cart does not have or use any "tep_xxxxxx()" functions.

Perhaps you've installed incompatible addons?
Or attempted to hack code from different software?

Please contact whoever made the customizations on/for your site for support.