Downloads timing out

[dancemad]

Hi all,

My site consists of downloadable files only of which some are 200 megs in size. The downloads seem to be timing out at about 15 to 20 megs or 60 seconds . If I buy-pass the store and url directly to the file, it downloads just fine.

I have the latest version of Zencart and it is a fresh install on ipower.com.

I believe I have all my ducks in a row with the file attributes etc. I do have a green dot on the attributes box.

Any ideas?

Thanks
Michael

[kobra]

The downloads seem to be timing out at about 15 to 20 megs or 60 seconds

Go to admin > tools > server ver info > and search the resulting page for "max_execution_time" and you will most likely see "60"

If your host allows you to have your own php.ini file then you can add & alter this with a reasonable but higher value:

max_execution_time = 60     ; Maximum execution time of each script, in seconds

Might be against the terms of service on a shared host using the resources for extended times??

[dancemad]

Ok, I seem to have found that in the PHP core. Do you know where to find that file? Thanks tons, I've been working on this forever.....;-)

[dancemad]

OK, I found the script editor for the PHP.ini file on my server, however after changing the max execution time.....then go back and look at the server info in Zen.....the local time remained 60 but the Master value changed to what I wanted. When testing, I still have the interupted download at the time of the local.

[kobra]

Using FTP, check to see if you have a php.ini file at the root of your ZenCart install or any in your account area. As you have a differing local value you must.
It is in this file you will need to alter these settings.

[dancemad]

Nothing in the root. By accounts, would that be IN the zen cart somewhere?

[dancemad]

OK, it seems I was able to get both local and master values to 1200 seconds on max_execution_time, unfortunatly, I still get my downloads timing out. ughhhh

[DrByte]

The PHP max_execution_time setting has no impact whatsoever unless you have "download by streaming" enabled and "download by redirect" disabled. Those are not the default settings. The only time PHP actually serves the downloads byte-by-byte is when streaming mode is enabled. The rest of the time it's handled by apache.

Historically, download timeouts are almost always a server-side problem. Sometimes turning off GZip compression via your Admin->Configuration menu has provided some relief.

Download Delivery Methods Explained:
https://www.zen-cart.com/tutorials/i...hp?article=292

[dancemad]

This is great I am learning so much. My next question would be, why can I download without interuptions if I URL directly to this file and not download succesfully going through the cart?

[DrByte]

Likely a permissions problem with the redirect or a GZip problem conflicting with your server config.