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  1. #1
    Join Date
    Sep 2007
    Posts
    68
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    Default Session Timeout on westpac payment module after moving site to new server

    Hi there Zenners,

    I have moved my site from a shared server with shared ssl certificate to a new Dedicated server which i have control over and i am having problems with Session timeouts when a customer purchases something over my credit card module.

    The information from the customers order is sent to the cc module (westpac module..) and i can make the payment successfully. Only issue is when i try and return from the westpac page to my page i get the "session timeout........" message.
    Payments are still getting through from westpac to my email but i am not getting an order conformation from the site and i cannot see the orders in the admin side of things.

    I have searched around and the settings for my admin>sessions are:

    Cookie Domain True
    Force Cookie Use False
    Check SSL Session ID False
    Check User Agent False
    Check IP Address False
    Prevent Spider Sessions True
    Recreate Session True
    IP to Host Conversion Status true


    I am running ZC v 1.3.7 and my domain is tbsm.com.au and my ssl domain is https://tbsm.com.au

    Any help would be highly appreciated.

    Regards
    Liam

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Session Timeout on westpac payment module after moving site to new server

    You would have to validate through your server logs but you might have to increase your php time settings

  3. #3
    Join Date
    Sep 2007
    Posts
    68
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    Default Re: Session Timeout on westpac payment module after moving site to new server

    Quote Originally Posted by kobra View Post
    You would have to validate through your server logs but you might have to increase your php time settings
    And how would i go about doing that?
    Sorry if i sound rude just really stressed at the moment as i don't want to loose records for the records.


    Thanks
    Liam

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Session Timeout on westpac payment module after moving site to new server

    This forum is not an area to make one a server Guru...

    http://us2.php.net/configuration.changes

 

 

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