IE7/Initial Load/Unable to add products to cart

[SmileyGladhand]

I'm not sure if this is a bug or not, but I have been able to duplicate it on a regular basis.

Server Environment:
Zen Cart 1.3.7.1
Windows 2003
IIS 6
PHP 5.2.4
MySQL 5.0.45


I noticed this issue when first rolling out the beta site. All users running IE7 were unable to add products to cart, it would just take them to the cart page saying, "Your Shopping Cart is empty." But whenever I would go the the users machine and open IE7 to dupe the issue, it would work fine.

I was finally able to dupe the issue on my machine by using the Delete All browsing history button (just deleting cookies or temp internet files didn't work) I was unable to add products to the cart. Then if I closed IE and went back to the site, the cart functioned fine from that point on.

This does not occur in Firefox or IE6 and ONLY happens in IE7 during the first time a user accesses the site.

Here are my session config settings (I have tried many different settings after doing my initial research/troubleshooting)

Session Directory..../cache
Cookie Domain....True
Force Cookie Use....False
Check SSL Session ID....False
Check User Agent....True
Check IP Address....False
Prevent Spider Sessions....True
Recreate Session....True
IP to Host Conversion Status....false

I am using DB sessions.


Any help or suggestions would be greatly appreciated. I have exhausted all ideas here.

Thanks!

[chockbazar]

I'm not sure if this is a bug or not, but I have been able to duplicate it on a regular basis.

Server Environment:
Zen Cart 1.3.7.1
Windows 2003
IIS 6
PHP 5.2.4
MySQL 5.0.45


I noticed this issue when first rolling out the beta site. All users running IE7 were unable to add products to cart, it would just take them to the cart page saying, "Your Shopping Cart is empty." But whenever I would go the the users machine and open IE7 to dupe the issue, it would work fine.

I was finally able to dupe the issue on my machine by using the Delete All browsing history button (just deleting cookies or temp internet files didn't work) I was unable to add products to the cart. Then if I closed IE and went back to the site, the cart functioned fine from that point on.

This does not occur in Firefox or IE6 and ONLY happens in IE7 during the first time a user accesses the site.

Here are my session config settings (I have tried many different settings after doing my initial research/troubleshooting)

Session Directory..../cache
Cookie Domain....True
Force Cookie Use....False
Check SSL Session ID....False
Check User Agent....True
Check IP Address....False
Prevent Spider Sessions....True
Recreate Session....True
IP to Host Conversion Status....false

I am using DB sessions.


Any help or suggestions would be greatly appreciated. I have exhausted all ideas here.

Thanks!

The same problem with my zen-cart, I am using free templete cherry_zen_template_1-7

THANKS

[tony_sar]

zencart default installation , has no issue with any browser .. so , what modules have you installed ?
is your template custom template ?

link to your site ?