Assuming you've correctly entered the proper database/user/password/server details, it would seem that you've not set valid permissions on the database user you created: https://www.zen-cart.com/tutorials/i...hp?article=268
Keep in mind that some hosting control panels add a username prefix to all database users you create. ie: if your cPanel username is "jennifer" and you create a database user named "store", then your *actual* database username will be "jennifer_store". Likewise your database name will have a prefix assigned to it as well. Check with your hosting company if you're uncertain about the correct details to enter.



