Need HELP ASAP-Billing & Delivery don't match - downloadable product

[southernlady]

Using latest version.
My billing and shipping don't match. I am doing digital downloads so I don't give a squat about their shipping address. And btw, I tried it on mine where I knew they DID match and it still looped.

I finally have a real PAYING customer and we can't get to the paypal page because we can't get past step 2, We get to step 3 and loop back to step 1 where it tells me I need to FIX MY ADDRESS AGAIN WHICH IS CORRECT AND MATCHES WHAT IS ON MY CREDIT CARD!!!!! Btw, isn't that the job AT paypal? Not ZenCart?

I'm Here:
http://www.gblcreations.com/store

I can NOT have this. I need help. I tried the one solution I say and promptly blanked out that section of my site.

HELP.

One very frustrated store owner.

Liz

[rjgonzalez]

turn off shipping module

[southernlady]

I did, still is looping. Liz

[rjgonzalez]

did you set it in the store pick up feature

[rjgonzalez]

Have you selected "Product is Virtual" when entering product data?

[southernlady]

Yes, and yes.

Liz