How do I 'view cart'?

[Jevinder]

Hi,

I've just installed ZenCart 1.3.8 and made a few tweaks regarding shipping, taxes and zones, and everything seems to be working ok. Also I've installed a few templates and have one operating on my site.

Now my problem is this, when i select a product - add to cart - nothing seems to happen and the page reloads. also i don't see the option for viewing the cart/basket contents, like i see on some other sites. And the other thing is - the cart contents sidebox is not being displayed on the right as i have set it up to.

Here are some settings:
Configuaration>My Store>Display cart after adding products>True

Configuaration>My Store>Store Status>Normal Store

Configuaration>Layout settings>Shopping Cart Box Status>1-Only when full

Configuaration>Layout settings>Shopping Cart - Show Totals>3= on: Items Amount

Tools>Layout Boxes Controller>Side Boxes/Shopping Cart>
Box Name: shopping_cart.php
Left/Right Column Status: ON
Location: (Single Column ignores this setting) RIGHT
Left/Right Column Sort Order: 2
Single Column Sort Order: 30
Single Column Status: OFF

Is there another module I need to install? what should I do?
The shop address is: http://www.ramoth.cc/rshop/

Thanks in advance,
Jon

[kobra]

You are currently using a Template Monster template...search this forum for them and the multitude of issues...

Switch to classic and see what displays

[Jevinder]

Hi,

Thanks, but I don't think it is a template monster template - i had it from http://www.zenflavor.com/free-zen-ca...te-2-wide.html.

Also, the first thing i did do was search the forums but when your search term contains 'cart', then it is not much help when every post that contains zen-cart, which is nearly every post, comes up.

Cheers,
Jon

[stevesh]

Try kobra's suggestion about switching temporarily to the 'Classic' template and see if the problem persists.

There is a thread here with a similar problem, though not about a brand-new site.

http://www.zen-cart.com/forum/showthread.php?t=118548

Did your 'tweaks' include any mods?

[Ajeh]

What version Zen Cart?

What version php?

What version MySQL?

Has this ever worked for you or is this all a clean install?

[Jevinder]

Hi,
Also, it was the same when i had the default zen-cart template installed - examples of what it looked like from other sites here:
http://www.primemanchester.com.au/
http://www.inkies.co.uk/catalog/
http://www.robbinsaquatics.co.uk/

What I want to achieve is what these examples show:
http://www.retiredtrollbeads.com/
http://www.fashionhairshop.com/

Cheers,
Jon

[Jevinder]

What version Zen Cart?

What version php?

What version MySQL?

Has this ever worked for you or is this all a clean install?

Hi,

it is the latest version of php and mysql.

it is a clean install

cheers

[Jevinder]

Try kobra's suggestion about
There is a thread here with a similar problem, though not about a brand-new site.

http://www.zen-cart.com/forum/showthread.php?t=118548

Did your 'tweaks' include any mods?

Hi,
No, i can log in fine - i don't think it's anything to do with sessions. but i can't view order history as i haven't been able to order anything!

only mod i installed was the royal mail shipping module big_royalmail_v2.2

Jon

[Jevinder]

Hi,
Also, it was the same when i had the default zen-cart template installed - examples of what it looked like from other sites here:
http://www.primemanchester.com.au/
http://www.inkies.co.uk/catalog/
http://www.robbinsaquatics.co.uk/

I noticed with these sites 'shopping cart' appears when something is added to cart.

obviously my site is not adding anything to the cart, therefore this is not updating?

Jon

[kobra]

Suspect that you have one or more bad/corrupt files

You can attempt to determine which by reviewing file sizes and noting any that are "0" bytes in size

Or easier at this point to reinstall